+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk)
+--- Thread: How have you found Devialet Support? (/Thread-How-have-you-found-Devialet-Support)
RE: How have you found Devialet Support? - Philb - 17-Jun-2016
I have always found them to be very prompt and eager to help - very happy.
RE: How have you found Devialet Support? - johnsap - 04-Jul-2016
once they responded withing two weeks.
another time they did not respond at all.
tried to contact them twice in total.
RE: How have you found Devialet Support? - atubaro - 17-Jul-2016
Devialet support is simply ... non existing. You write them and they don't reply. I have no idea whether it has something to do with being a French company, when I need support from SonicStudio for my Amarra software their helpdesk is stunning! I like Devialet but they still have a long way to go!
RE: How have you found Devialet Support? - f1eng - 17-Jul-2016
(17-Jul-2016, 16:32)atubaro Wrote: Devialet support is simply ... non existing. You write them and they don't reply. I have no idea whether it has something to do with being a French company, when I need support from SonicStudio for my Amarra software their helpdesk is stunning! I like Devialet but they still have a long way to go!
Strange. I have always had a reply within 24 hours. I have not always been pleased by the reply, but prompt and courteous for the last 5+ years.