Devialet Chat
spark, weird issue - Printable Version

+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold)
+--- Thread: spark, weird issue (/Thread-spark-weird-issue)



spark, weird issue - andreas - 20-Dec-2015

I'm running spark on several macs, iPad and iPhone. But today unexpected my newest mac book 12" running spark stopped working. I quit spark and launched it again but only gets to the dialog setup window. It doesn't see dialog anymore. I downloaded a new spark, hard reset the full 3 phantom and dialog setup with no success. It still runs perfect from the other units. Any ideas guys?

Andreas


RE: spark, weird issue - ragwo - 20-Dec-2015

Probably a dumb question, but have you restarted you Mac and router?


RE: spark, weird issue - andreas - 20-Dec-2015

(20-Dec-2015, 23:21)ragwo Wrote: Probably a dumb question, but have you restarted you Mac and router?

Yes I did. Even redid the airport setup.


RE: spark, weird issue - MountainGuy - 21-Dec-2015

THAT is weird. Can't imagine why. Bump - lets see if anyone has a solution. Sorry to hear that.


RE: spark, weird issue - testerer - 21-Dec-2015

Could you check that the IP address that the macbook gets is in the same subnet as ithers?
If so, check your router and try to disable any "firewall" or "DoS" protection or enable "broadcast forwarding": both phantom and Spark announce themselves over UDP to broadcast address of the subnet (f.e. 192.168.0.255 for 192.168.0.0 subnet) so if router does not forward that, you won't sense them.

In case nothing works - download wireshark and make a capture of traffic on wifi interface while launching Spark, then post here or via PM, will analyze.


RE: spark, weird issue - andreas - 21-Dec-2015

(21-Dec-2015, 09:54)testerer Wrote: Could you check that the IP address that the macbook gets is in the same subnet as ithers?
If so, check your router and try to disable any "firewall" or "DoS" protection or enable "broadcast forwarding": both phantom and Spark announce themselves over UDP to broadcast address of the subnet (f.e. 192.168.0.255 for 192.168.0.0 subnet) so if router does not forward that, you won't sense them.

In case nothing works - download wireshark and make a capture of traffic on wifi interface while launching Spark, then post here or via PM, will analyze.

thanks for the firewall idea... that was the problem. I had firewall protection turned on for the new computer.

Andreas