(13-Jan-2016, 04:07)MountainGuy Wrote: Greetings,

For those of you who have successfully used your Tidal voucher, how did you do it? 

I paid for 1 month Tidal and let it lapse.  I went to enter my Tidal Voucher code and it said the code was erroneous.  I received two from Devialet and doubt that both are bad. 

Do you have to sign up as a new member for the voucher to work?  But when signing up as a new member, one would have to enter a credit card - do you enter the credit card and then enter the voucher?  And is the card not charged first?  Or do you get 1 month free and then another 3 months? 

Would appreciate any insight.  Thanks.

(13-Jan-2016, 18:08)JCarra Wrote: Mountain,

I had the one month free Via Tidal. In order to add the voucher I went (via web not phone) to my account -> Subscription -> Voucher. It worked fine from there. 

If the voucher wasn't used but is showing invalid I would recommend reaching out to Devialet. The history of your invalid code should be easy enough validate your concern. I can't see them having an issue with providing an alternate code.

(13-Jan-2016, 18:28)MountainGuy Wrote:

(13-Jan-2016, 18:08)JCarra Wrote: Mountain,

I had the one month free Via Tidal. In order to add the voucher I went (via web not phone) to my account -> Subscription -> Voucher. It worked fine from there. 

If the voucher wasn't used but is showing invalid I would recommend reaching out to Devialet. The history of your invalid code should be easy enough validate your concern. I can't see them having an issue with providing an alternate code.

Thanks.  I wonder if this works for existing paid customers or just new customers on the free trial. 

Thanks.