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+--- Thread: Spark on Windows 10 crashes instantly (/Thread-Spark-on-Windows-10-crashes-instantly)
Spark on Windows 10 crashes instantly - jonstatt - 24-Jan-2016
I have tried versions 1.3.1 and 1.4.1 and both crash immediately on start-up on Windows 10. Nothing else is misbehaving on my system so this is quite weird. I see the following in the event viewer
Faulting application name: Spark.exe, version: 0.0.0.0, time stamp: 0x56211c42
Faulting module name: ntdll.dll, version: 10.0.10586.20, time stamp: 0x5654262a
Exception code: 0xc0000005
Fault offset: 0x0002f30c
Faulting process ID: 0x53bc
Faulting application start time: 0x01d156a6bf000870
Faulting application path: C:\Program Files (x86)\Spark\Spark.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 4f613335-b8b9-4843-b03e-957734323e22
Faulting package full name:
Faulting package-relative application ID:
Anyone have any ideas on how to debug this? ntdll.dll is used by many many other things, but crashes normally point to aspects like incompatible/conflicting drivers. But everything else is working.....
RE: Spark on Windows 10 crashes instantly - jonstatt - 25-Jan-2016
Just to follow-up on this. I found if I pull the network cable out of the PC, and try to start it, that it then comes up with a "searching" dialogue. If I then reconnect the network cable, it finds the Dialog/Phantom and shows the full interface.....for 10 seconds....and then crashes again. I have logged a ticket with Devialet.
RE: Spark on Windows 10 crashes instantly - ashishpascal - 25-Jan-2016
(25-Jan-2016, 13:39)jonstatt Wrote: Just to follow-up on this. I found if I pull the network cable out of the PC, and try to start it, that it then comes up with a "searching" dialogue. If I then reconnect the network cable, it finds the Dialog/Phantom and shows the full interface.....for 10 seconds....and then crashes again. I have logged a ticket with Devialet.
Exactly same issue with windows 7 home premium and to this date since last 3 months havent been able to get this working.
RE: Spark on Windows 10 crashes instantly - ragwo - 25-Jan-2016
Have you tried to run Spark in compatability mode with Windows 7 or 8? Which computer are you using?
RE: Spark on Windows 10 crashes instantly - jonstatt - 25-Jan-2016
(25-Jan-2016, 22:41)ragwo Wrote: Have you tried to run Spark in compatability mode with Windows 7 or 8? Which computer are you using?
Yes I did indeed try that but it didn't make any difference. It's a high end PC with Intel i7 5820k , Asus Rampage V extreme, 2*GTX 980 cards, 16 GB DDR4 RAM. I am fairly sure the crash is an unhandled exception because it is detecting something it doesn't recognise or know how to handle.....no idea what though.
RE: Spark on Windows 10 crashes instantly - ragwo - 25-Jan-2016
Have you tried to run Spark in safe mode? Might be a long shot.
RE: Spark on Windows 10 crashes instantly - ragwo - 25-Jan-2016
I have Spark 1.1.4, 1.2.0 and 1.3.0 on my computer, just PM me your email address and you'll get the files.
RE: Spark on Windows 10 crashes instantly - jonstatt - 26-Jan-2016
(25-Jan-2016, 23:49)ragwo Wrote: I have Spark 1.1.4, 1.2.0 and 1.3.0 on my computer, just PM me your email address and you'll get the files.
I did try safe mode but it didn't help. I am very grateful for the chance to try older versions, although I am not all that hopeful, so will send you a PM. Thank you!