Devialet Chat
DISPLAY WINDOW TURNED WHITE - Printable Version

+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk)
+--- Thread: DISPLAY WINDOW TURNED WHITE (/Thread-DISPLAY-WINDOW-TURNED-WHITE)

Pages: 1 2


DISPLAY WINDOW TURNED WHITE - aisip - 30-Mar-2016

The circular display window of my LE200 just turned all white! I tried pressing the remote's buttons with no effect. I afraid to think some catastrophic failure has happened. Need your advice. Has something similar happened to anyone? Thank you in advance for your responses.


RE: DISPLAY WINDOW TURNED WHITE - samurai7595 - 30-Mar-2016

Did you try unplugging the power cable waiting a good 5 minutes and then plugging it back in?


RE: DISPLAY WINDOW TURNED WHITE - aisip - 30-Mar-2016

Yes I did to no avail. Window is still all white. The red light at the back is on (Whatever that means). Thank you Samurai.


RE: DISPLAY WINDOW TURNED WHITE - aisip - 30-Mar-2016

Off to work now. Will look at your responses later. May have to contact Devialet or my dealer later. Thanks Guys!

(30-Mar-2016, 15:12)samurai7595 Wrote: Did you try unplugging the power cable waiting a good 5 minutes and then plugging it back in?



RE: DISPLAY WINDOW TURNED WHITE - thumb5 - 30-Mar-2016

(30-Mar-2016, 15:24)aisip Wrote: Yes I did to no avail.  Window is still all white.  The red light at the back is on (Whatever that means).  Thank you Samurai.

The red light at the back on its own isn't anything to worry about.  It seems to be just a "mains power on" indicator (?).

Having a chat with Devialet and/or your dealer sounds like a sensible plan.


RE: DISPLAY WINDOW TURNED WHITE - Confused - 30-Mar-2016

You can change the display brightness in the configurator. Now this is just a wild shot in the dark, but you could try a new configuration with slightly changed display settings and see if this prods anything back into life. Plus, it would at least be informative of what's gone wrong, say if the config change made zero difference.

I rather suspect that you'll need Devialet support with this one though.....

Good luck!


RE: DISPLAY WINDOW TURNED WHITE - Cylob - 30-Mar-2016

Like Confused suggested load a fresh configuration. Or if that doesn't help load another firmware in order to reset it.


RE: DISPLAY WINDOW TURNED WHITE - aisip - 31-Mar-2016

Thanks Confused and Cyclob!  I did try all your suggestions with no success.   Just got in touch with Devialet USA.  It seems that this problem has happened before and the only fix is to send the unit back to France for repair.  I am chagrined, for I will be without music for a long time.  Appreciate the help and advice.  I hope your Experts don't suffer the same fate.

(30-Mar-2016, 19:30)Confused Wrote: You can change the display brightness in the configurator.  Now this is just a wild shot in the dark, but you could try a new configuration with slightly changed display settings and see if this prods anything back into life.  Plus, it would at least be informative of what's gone wrong, say if the config change made zero difference.

I rather suspect that you'll need Devialet support with this one though.....

Good luck!



RE: DISPLAY WINDOW TURNED WHITE - Cylob - 31-Mar-2016

Ahh! That sucks bigtime. So sorry to hear that mate!
Maybe talk to your dealer and see if he has a replacement unit for the time being?


RE: DISPLAY WINDOW TURNED WHITE - samurai7595 - 31-Mar-2016

How long have you had your unit?