(23-Oct-2016, 18:29)BrianT Wrote:

(23-Oct-2016, 16:07)miles Wrote: I don't think the link works anymore- was a link they sent out a while ago
Important part of the post is the bit in parentheses - a direct quote from an email I received 
Located in South Africa

Miles

Thanks for getting back to us, I like many would really like that link to work.

(23-Oct-2016, 16:24)Celts88 Wrote: Quote below part of my email from Devialet Support (doesn't specifically say Customs/Import Taxes, but understand all costs are taken care of)

• 
  Océane TurpinJuly 28, 2016 15:56
  DearJohn, 
  
  No problem at all ! 
  Yes shipping and taxes are included; 
  

John

I and I would presume other member hope that is correct, it would be great if Devialet  replayed to one of my Emails
and confirmed it.

Thanks Brian

(24-Oct-2016, 13:33)Drifter Wrote: Link to the online shop is also still down on my side. It is the same whether I attempt to access it from within the mail that they send or whether I go to the Devialet website and navigate my way to the store.
Miles and I are both located in SA.

(24-Oct-2016, 13:40)miles Wrote:

(24-Oct-2016, 13:33)Drifter Wrote: Link to the online shop is also still down on my side. It is the same whether I attempt to access it from within the mail that they send or whether I go to the Devialet website and navigate my way to the store.
Miles and I are both located in SA.

FWIW Ive opnend a support ticket

(24-Oct-2016, 14:55)octaviars Wrote: Is it only me that is having a hard time to get answers to questions sent to both upgrade team and customer care. Sent three different questions last week and I got a ticket number but no answers.