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+--- Forum: Devialet Expert 400/800, Original d'Atelier, Expert 210/440/1000 Pro (https://devialetchat.com/Forum-Devialet-Expert-400-800-Original-d-Atelier-Expert-210-440-1000-Pro)
+--- Thread: Unpacking a upgraded 440 Pro (/Thread-Unpacking-a-upgraded-440-Pro)
RE: Unpacking a upgraded 440 Pro - Philb - 13-Nov-2016
Agree that the on/off button looks ordinary/bland.
RE: Unpacking a upgraded 440 Pro - Hifi_swlon - 13-Nov-2016
Agreed. But with them wall mounted you'll never see it
RE: Unpacking a upgraded 440 Pro - helloworld1978 - 17-Nov-2016
I bought a new Devialet 440 pro and this is what i got. No resolution from Devialet, the shop wants the unit to be sent to France for inspection. Just in case I opened the unit and eat some parts.
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![[Image: 29c42op.jpg]](http://i65.tinypic.com/29c42op.jpg)
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![[Image: 2igegqd.jpg]](http://i64.tinypic.com/2igegqd.jpg)
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RE: Unpacking a upgraded 440 Pro - baddog - 17-Nov-2016
@helloworld1978 - Sorry to hear of the issues you are having. If you just bought this new from a dealer, why not return it and have them provide you with a new one, no reason you should have to wait for a return and inspection by Devialet?
If they won't provide you with a replacement, then perhaps have a discussion with your credit card company on reversing the transaction?
RE: Unpacking a upgraded 440 Pro - helloworld1978 - 17-Nov-2016
(17-Nov-2016, 04:53)baddog Wrote: @helloworld1978 - Sorry to hear of the issues you are having. If you just bought this new from a dealer, why not return it and have them provide you with a new one, no reason you should have to wait for a return and inspection by Devialet?
If they won't provide you with a replacement, then perhaps have a discussion with your credit card company on reversing the transaction?
Well you would think that it would be that easy, when I know they have a spare D220 Pro. But they rejected my request since the spare sold out in 24hrs. So I asked for a refund under their 14 day return policy, but that request was denied. And hence started the whole saga of returning it to Devialet and Devialet to decide if a refund should to be given. They even threatened me that Devialet might take legal action against me if this was caused by me.
RE: Unpacking a upgraded 440 Pro - Rufus McDufus - 17-Nov-2016
That is terrible!
RE: Unpacking a upgraded 440 Pro - BrianT - 17-Nov-2016
(17-Nov-2016, 04:27)helloworld1978 Wrote: I bought a new Devialet 440 pro and this is what i got. No resolution from Devialet, the shop wants the unit to be sent to France for inspection. Just in case I opened the unit and eat some parts.
Thats disgusting I hope you get it worked our real soon.
Brian
RE: Unpacking a upgraded 440 Pro - helloworld1978 - 17-Nov-2016
The name of the business is Audio Lounge.
RE: Unpacking a upgraded 440 Pro - Soniclife - 17-Nov-2016
Are you in the UK? Surely this is covered by the distance selling regulations.
RE: Unpacking a upgraded 440 Pro - helloworld1978 - 17-Nov-2016
Yes I am in the U.K. The only issue is to enforce the regulations. I shall be contacting a solicitor.