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+--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold)
+--- Thread: Optical dropouts (/Thread-Optical-dropouts)
RE: Optical dropouts - misterpete - 24-Nov-2016
(20-Nov-2016, 20:42)trex Wrote: Is the new Dialouge without dropouts from toslink input?I will let you know when I get it, just sent the other one back today!
RE: Optical dropouts - dmitrek - 24-Nov-2016
There is no new Dialog as far as I know it. They ship the same model all along.
RE: Optical dropouts - trex - 26-Nov-2016
I have tested to run the same cable to the Phantom and it has no dropouts on toslink.
So it seams its the Dialog that has problems with toslink.
I've got a support ticket but no answer from Devialet Support. Mine is brand new.
Is there anyone out there that have got a Dialog with a working Toslink and using the latest firmware?
RE: Optical dropouts - jcd1877 - 26-Nov-2016
Did the dialog always have a problem? Back in the days of v1.3 etc, was there a crackling issue or was it introduced with a software upgrade?
RE: Optical dropouts - [email protected] - 28-Nov-2016
I have a Phantom Gold, no dialog and do get the dropouts via optical.
RE: Optical dropouts - misterpete - 15-Dec-2016
(20-Nov-2016, 20:37)misterpete Wrote: I had the same problem, Devialet very helpful, sent them a report from the Dialog and they are now replacing it. Can't fault them, as soon as I confirm the pickup of the old unit they send the new one out so I am not without music for long.
I think I was a tad optimistic about this replacement, despite lots of communication backwards and forwards I still have not received it. It is supposed to be shipped this week, so by the time I get it back I will have been without for a month. I am hoping that maybe I will get the new Airplay model!
RE: Optical dropouts - misterpete - 16-Dec-2016
(15-Dec-2016, 21:11)misterpete Wrote:(20-Nov-2016, 20:37)misterpete Wrote: I had the same problem, Devialet very helpful, sent them a report from the Dialog and they are now replacing it. Can't fault them, as soon as I confirm the pickup of the old unit they send the new one out so I am not without music for long.
I think I was a tad optimistic about this replacement, despite lots of communication backwards and forwards I still have not received it. It is supposed to be shipped this week, so by the time I get it back I will have been without for a month. I am hoping that maybe I will get the new Airplay model!
Back today, at first I thought it was the same as my original but then I read a post in another section which mentioned the new serial numbers, checked mine, it ends in X04 which means Airplay. So it seems the wait was worth it, thanks Devialet.
RE: Optical dropouts - trex - 16-Dec-2016
Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.
RE: Optical dropouts - misterpete - 17-Dec-2016
(16-Dec-2016, 19:49)trex Wrote: Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.
None so far.......watch this space!
RE: Optical dropouts - Logical - 18-Dec-2016
(17-Dec-2016, 20:36)misterpete Wrote:(16-Dec-2016, 19:49)trex Wrote: Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.
None so far.......watch this space!
But is the new Dialog actually new hardware? I read somewhere that it is the same Dialog, just with Airplay support?