Invitation to send your PRO to Paris - Printable Version +- Devialet Chat (https://devialetchat.com) +-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat) +--- Forum: Devialet News (https://devialetchat.com/Forum-Devialet-News) +--- Thread: Invitation to send your PRO to Paris (/Thread-Invitation-to-send-your-PRO-to-Paris) |
RE: Invitation to send your PRO to Paris - dan46 - 02-Feb-2018 (01-Feb-2018, 11:32)dan46 Wrote:(31-Jan-2018, 17:25)kompressor Wrote:(31-Jan-2018, 14:48)dan46 Wrote: Just received my email from Judith today.It will be back before 15 days, mine was a week exactly. I think they say 15 to cover themselves. Update : Judith email today and UPS tracking for shipment issued 02.02 so exactly a week from collection to the system being shipped back :-) Invitation to send your PRO to Paris - marco.kohler.169 - 02-Feb-2018 My devi 220 is now more than 15 working days in france, no plan how long it will go. I opened a Ticket, but no Info yet.... Gesendet von iPhone mit Tapatalk RE: Invitation to send your PRO to Paris - tategoi - 02-Feb-2018 (30-Jan-2018, 17:11)disarmamant Wrote:(30-Jan-2018, 15:43)tategoi Wrote: Its still radio silence for me. Emailed them on 23 Jan - no response Emailed again yesterday, and received the reply today, "Your Expert Pro system has well arrived in our workshops. Our engineers will setup the Core Infinity board within 15 days." Coincidentally, today is the 15th day from 18 Jan when my OdA was signed and received in Fleurs Invitation to send your PRO to Paris - marco.kohler.169 - 02-Feb-2018 i just got the dhl confirmation. paket is on it's way back to me Gesendet von iPad mit Tapatalk RE: Invitation to send your PRO to Paris - tategoi - 09-Feb-2018 (02-Feb-2018, 14:28)tategoi Wrote:(30-Jan-2018, 17:11)disarmamant Wrote:(30-Jan-2018, 15:43)tategoi Wrote: Its still radio silence for me. Today is the 22nd day, and I have not heard from Judith since last Friday. Email asking for update went unanswered RE: Invitation to send your PRO to Paris - Excommunication - 09-Feb-2018 31.01 Picked up by UPS 06.02 Arrived in Fleurs 08.02 Left the shop 09.02 Delivered by UPS RE: Invitation to send your PRO to Paris - rchinn - 09-Feb-2018 (09-Feb-2018, 16:43)Excommunication Wrote: 31.01 Picked up by UPS / 06.02 Arrived in Fleurs / 08.02 Left the shop / 09.02 Delivered by UPS I had a similarly speedy experience: Tuesday 30.01 Picked up by UPS Friday 02.02 Arrived in workshop Monday 05.02 Left the workshop Wednesday 07.02 Sever weather prevents departure at CDG and delivery that day Thursday 08.02 UPS delivery attempt 1 Friday 09.02 After some faff, finally delivered by UPS RE: Invitation to send your PRO to Paris - tategoi - 16-Feb-2018 15.01. Picked up by DHL. 18.01. Arrived in Fleurs. . . 12.02. Left Le Havre. 15.02. Delivered. Between 18.01 to 15.02 there was no communication at all with regards to the status of my OdA, except for a generic reply sent on the 15th day that the CI board will be setup within 15 days. It is disturbing to note that Devialet engineers do not talk to the upgrade team, and I can only conclude that as a result Judith had nothing to update during this period. Hopefully the CI board works as it intended to be and I do not have to deal with Devialet on this for the time being. I will just enjoy the music. RE: Invitation to send your PRO to Paris - Wdw - 16-Feb-2018 (09-Feb-2018, 19:20)rchinn Wrote:(09-Feb-2018, 16:43)Excommunication Wrote: 31.01 Picked up by UPS / 06.02 Arrived in Fleurs / 08.02 Left the shop / 09.02 Delivered by UPS Would mean more if we knew your location. Best, wdw RE: Invitation to send your PRO to Paris - Axel - 16-Feb-2018 (09-Feb-2018, 16:43)Excommunication Wrote: 31.01 Picked up by UPSHi, and welcome to the forum. This post would have more meaning if we knew whereabouts on the planet you are! Could you please take the time to compose a signature so that we can see what equipment you are running? Instructions here: https://devialetchat.com/showthread.php?tid=4891&pid=71188#pid71188 |