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I also received a Silver Phantom that had a crack on that exakt place like the pictures above. My Phantom got som other marks from transport so the shop took it back and will replace it with a new.
Speakers:TAD CE-1. Amplifier: TAD M2500mk2. Digital: TAD DA1000-TX, Innuos Statement Next-gen, Innuos PhoenixNET.
Miscellaneous: Qobuz Studio, Ansuz Mainz 8 D2, Ansuz Darkz DTC, Tubulus Argentus ethernet cable, Tubulus Concentus USB cable, Tubulus Argentus V2 XLR cable, Tubulus Argentus V3 + V3 bass, iFi Nova powercables.
Second system
Qobuz Studio -> Devialet Silver Phantom, Devialet Tree
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Claus, when did you purchase your Phantoms? And did the cracks show up immediately? Or only after months?
Thanks!
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Just checked mine and i too have this crack in the exact same position under the red sticker. I bought mine online so I'm not sure if i can get a replacement as it wasn't bought from an official dealer.
Im gutted to say the least. On saying that,it doesn't seem to be affecting the sound. I probably wouldn't have noticed it if it wasn't for this thread. Maybe its the glue off the sticker, I've heard a similar thing happens to motorbike helmets if you cover them in stickers.
Synology DS215 NAS (2x WD RED 1Tb) > Virgin Superhub 3 > HP Pavilion X360 laptop > Phantom Reactor 600 > JRiver MC25 > JRemote > A&K AK70mkii DAP > Supra Cat8 Ethernet cable > Sony WH-1000XM4 > jar of cream v2
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04-Sep-2016, 12:43
(This post was last modified: 04-Sep-2016, 12:52 by daibaron.)
WTF !!! i just read this topics and removed the red sticker and guess what !!?? i have a crack too.
It was there all the time since i bought it ! and the crack was there too under the sticker that i took it off very carefully....
Edit:
Wow i have this crack on my both Speakers, one is barely visible...
How funny this crack is hidden by a sticker...
Can we all (the Phantom owners) check this issue and make an (whatever but not legal) action against Devialet ?
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i too just checked mine and cracks on all four of my silvers. all at the previous location of the sticker. even though I took off the stickers the day the arrived.
obviously it has to do with the glue of the stickers.
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If it's a manufacturing defect they should definitely recall them all. It would just be a case of replacing the RHS plastic casing.
Synology DS215 NAS (2x WD RED 1Tb) > Virgin Superhub 3 > HP Pavilion X360 laptop > Phantom Reactor 600 > JRiver MC25 > JRemote > A&K AK70mkii DAP > Supra Cat8 Ethernet cable > Sony WH-1000XM4 > jar of cream v2
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^ i agree it's a manufacturing flaw and the sticker has nothing to do with it.
Intouch1, thanks for you return.
At least we can contact the support and tell them it's not the customer's fault.