26-Oct-2016, 03:37
(25-Oct-2016, 21:07)actx76092 Wrote: I was charged immediately and have no materials and no one from Devialet has a clue. . .I opened a ticket and they closed it within a few hours . . .their solution was "we forwarded your request to the staff handling the upgrade and they will send it out at some point". Ok.
If this is not cleared up this week I will cancel the order, get a refund, and do it later in the year once they figure out how to do it.
Don't cancel your order, I know how hard it is to wait when you want something badly, but Devialet will get round to you soon, I'm sure. I was charged immediately and I had to badger Devialet a couple of times re. transport boxes. I just feel that you'd regret it if you got a refund.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control. Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp., Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable, Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
