21-Nov-2016, 10:35
Hi all,
I too would like to share my (great) experience with Devialet on the upgrade program. In addition to the stream of emails we all received about the upgrade, I've been contacted directly by phone by a representative from the Devialet store in Paris Beaugrenelle. The guy has been extremely nice, answering my questions about the upgrade, and proposing me to leave my D120 at the store as they can manage the logistic of the upgrade.
I finally went there last week to drop my D120 and have been offered a replacement unit while the D120 is being upgraded. I asked if I could try the D200 instead and they lend me one (for free)!
In conclusion, I'm very pleased with Devialet customer experience, first being able to upgrade a D120 into a 220Pro (just by judging the sound quality difference offered by the D200) and second being addressed in a personalized way.
Best regards,
Arnaud
I too would like to share my (great) experience with Devialet on the upgrade program. In addition to the stream of emails we all received about the upgrade, I've been contacted directly by phone by a representative from the Devialet store in Paris Beaugrenelle. The guy has been extremely nice, answering my questions about the upgrade, and proposing me to leave my D120 at the store as they can manage the logistic of the upgrade.
I finally went there last week to drop my D120 and have been offered a replacement unit while the D120 is being upgraded. I asked if I could try the D200 instead and they lend me one (for free)!
In conclusion, I'm very pleased with Devialet customer experience, first being able to upgrade a D120 into a 220Pro (just by judging the sound quality difference offered by the D200) and second being addressed in a personalized way.
Best regards,
Arnaud
Synology DS414 > Roon Optimized Core Kit on NUC7i7BNH > Devialet Expert 220 Pro CI (upgraded from D120) > Cabasse Galion IV (vintage)
