(30-Nov-2016, 22:35)sam1000 Wrote: UPS held my first unit on its way back because they wanted my tax-id before it could clear customs :-( I did not get any notification from Devialet, but instead got an email with a tracking number from UPS(because I have signed up for UPS my choice). Not sure if anyone else had to provide their tax id to UPS. It's supposed to arrive tomorrow.
If your tracking information indicates that its waiting for a tax id, you need to call UPS.
It would be helpful if we all added our location such state, province, etc..and country to give some context to these timelines.
My D400 was held up by UPS for a day awaiting a CBSA Form B13E when shipped from Vancouver BC, Canada. So to UPS on the 23...underway late on the 24th and at the factory, in France, on Monday the 28th. Hoping for those about three to five day turnarounds reported here.
Good luck,
Wdw
