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Optical dropouts

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Optical dropouts
misterpete Offline
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#11
24-Nov-2016, 00:55
(20-Nov-2016, 20:42)trex Wrote: Is the new Dialouge without dropouts from toslink input?
I will let you know when I get it, just sent the other one back today!
[size=x-small]Phantom Golds, Yamaha WXC 50
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dmitrek Offline
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#12
24-Nov-2016, 15:55
There is no new Dialog as far as I know it. They ship the same model all along.
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trex Offline
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#13
26-Nov-2016, 18:58 (This post was last modified: 26-Nov-2016, 18:59 by trex.)
I have tested to run the same cable to the Phantom and it has no dropouts on toslink.

So it seams its the Dialog that has problems with toslink.

I've got a support ticket but no answer from Devialet Support. Mine is brand new.

Is there anyone out there that have got a Dialog with a working Toslink and using the latest firmware?
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jcd1877 Offline
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#14
26-Nov-2016, 21:39
Did the dialog always have a problem? Back in the days of v1.3 etc, was there a crackling issue or was it introduced with a software upgrade?
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rbergeron007@gmail.com Offline
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#15
28-Nov-2016, 16:34
I have a Phantom Gold, no dialog and do get the dropouts via optical.
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misterpete Offline
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#16
15-Dec-2016, 21:11
(20-Nov-2016, 20:37)misterpete Wrote: I had the same problem, Devialet very helpful, sent them a report from the Dialog and they are now replacing it. Can't fault them, as soon as I confirm the pickup of the old unit they send the new one out so I am not without music for long.

I think I was a tad optimistic about this replacement, despite lots of communication backwards and forwards I still have not received it. It is supposed to be shipped this week, so by the time I get it back I will have been without for a month. I am hoping that maybe I will get the new Airplay model!
[size=x-small]Phantom Golds, Yamaha WXC 50
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misterpete Offline
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#17
16-Dec-2016, 19:06
(15-Dec-2016, 21:11)misterpete Wrote:
(20-Nov-2016, 20:37)misterpete Wrote: I had the same problem, Devialet very helpful, sent them a report from the Dialog and they are now replacing it. Can't fault them, as soon as I confirm the pickup of the old unit they send the new one out so I am not without music for long.

I think I was a tad optimistic about this replacement, despite lots of communication backwards and forwards I still have not received it. It is supposed to be shipped this week, so by the time I get it back I will have been without for a month. I am hoping  that maybe I will get the new Airplay model!

Back today, at first I thought it was the same as my original but then I read a post in another section which mentioned the new serial numbers, checked mine, it ends in X04 which means Airplay. So it seems the wait was worth it, thanks Devialet.
[size=x-small]Phantom Golds, Yamaha WXC 50
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trex Offline
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#18
16-Dec-2016, 19:49
Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.
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misterpete Offline
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#19
17-Dec-2016, 20:36
(16-Dec-2016, 19:49)trex Wrote: Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.

None so far.......watch this space!
[size=x-small]Phantom Golds, Yamaha WXC 50
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Logical Offline
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#20
18-Dec-2016, 09:59
(17-Dec-2016, 20:36)misterpete Wrote:
(16-Dec-2016, 19:49)trex Wrote: Lets hope they have fixed the optical dropouts on the new Dialog. Fingers crossed.

None so far.......watch this space!


But is the new Dialog actually new hardware? I read somewhere that it is the same Dialog, just with Airplay support?
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