Devialet Chat › Devialet Chat › Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) v
Cocoon

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Cocoon
praetorax Offline
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#1
Wink  08-Dec-2016, 17:31
Hi,

Has anybody here purchased a Cocoon. I just received mine and unfortunately it has no shoulder strap. Can you please tell me if this is normal?

Regards,
George
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Hissbull Offline
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#2
09-Dec-2016, 08:24
(08-Dec-2016, 17:31)praetorax Wrote: Hi,

Has anybody here purchased a Cocoon. I just received mine and unfortunately it has no shoulder strap. Can you please tell me if this is normal?

Regards,
George

Mine came with a shoulder strap  Smile
Happy owner of 2xGold Phantoms, 2xRemotes, Dialog w/Airplay and Cocoon
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praetorax Offline
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#3
09-Dec-2016, 09:17
When did you bought it? Smile
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Hissbull Offline
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#4
09-Dec-2016, 09:18
(09-Dec-2016, 09:17)praetorax Wrote: When did you bought it? Smile

July this year...
Happy owner of 2xGold Phantoms, 2xRemotes, Dialog w/Airplay and Cocoon
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praetorax Offline
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#5
09-Dec-2016, 10:21
(09-Dec-2016, 09:18)Hissbull Wrote:
(09-Dec-2016, 09:17)praetorax Wrote: When did you bought it? Smile

July this year...

Thank you for the information, I've contacted Devialet support and they will send me a replacement after is send back the one I received Smile
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daibaron Offline
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#6
09-Dec-2016, 14:00
Don't tell me that...even a Cocoon has to be replaced.
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praetorax Offline
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#7
09-Dec-2016, 14:15
(09-Dec-2016, 14:00)daibaron Wrote: Don't tell me that...even a Cocoon has to be replaced.

Smile))) aparently somebody forgot to include the shoulder strap Tongue
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Silvertouran Offline
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#8
09-Dec-2016, 18:15
I'm surprised they didn't tell him that the shoulder strap would be included in the next update. :-)
Synology DS215 NAS (2x WD RED 1Tb) > Virgin Superhub 3 > HP Pavilion X360 laptop > Phantom Reactor 600 > JRiver MC25 > JRemote > A&K AK70mkii DAP > Supra Cat8 Ethernet cable > Sony WH-1000XM4 > jar of cream v2
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kameraguy Offline
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#9
11-Dec-2016, 01:14
I would have thought it'd be easier for Devialet to simply mail a strap instead of returning the cocoon Undecided
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MountainGuy Offline
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#10
11-Dec-2016, 09:05
(11-Dec-2016, 01:14)kameraguy Wrote: I would have thought it'd be easier for Devialet to simply mail a strap instead of returning the cocoon Undecided

Yes, my thought too.  Curious.
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