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Cloudy menu screen
#1
One of my 250 Pro CI menu screens has become cloudy from certain angles. Is this fixable? Covered under warranty?
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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#2
Someone else had this a while ago. Try doing search.
                                                    Lifetime Roon, Mac mini, int. SSD, ext. HDD, tv as monitor, key board and track pad on bean bag as remote,Devialet 200, Od'A #097, Blue jeans speaker cable,                                     
                                                                                                                                                                            Dynaudio C1 MkII.
                                                                                                                                                                              Jim Smith's GBS.
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#3
Take a look here: https://devialetchat.com/Thread-Fogged-up-D220-screen
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#4
(18-Feb-2021, 01:11)Dan Wrote: One of my 250 Pro CI menu screens has become cloudy from certain angles. Is this fixable? Covered under warranty?

I had this issue a few months back. Get in touch with Devialet Support & they'll ship it to France for repairs. Its Covid time so expect to be without an amp for 1 month or more.
Roon Nucleus w/ LPSU & AQ Tornado + Roon Air & iPad  >  AQ Diamond ETH | CEC TL-5 CD Transport + AQ Z3 + 3 x Orea Indigo > AQ Diamond AES/EBU 
etherREGEN using SFP > Devialet 440-PRO CI >  AQ Wild  RCA-XLR | 6 x Orea Bronze, 2 x SR Atmosphere PC | B&W 802 D3 {Bi-wired}  >  AQ Redwood (Biwire)
REL G1-Mk2 pair | PS Audio PP 12 + AQ NRG-1000 | SAM DISABLED - DPM OFF - Northern Virginia - US
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#5
Thanks - I did reach out to them and they just got back to me and confirmed what you have said.

Thanks,

Dan
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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#6
(18-Feb-2021, 16:41)Dan Wrote: Thanks - I did reach out to them and they just got back to me and confirmed what you have said.

Thanks,

Dan

And here's what to expect once your amp is back. They'll replace the entire OLED display unit on the motherboard so the amp with the "new one" will be much brighter than the other one. Since your two 250s have slightly different chassis colours, its still ok. But on my 220s thats actually a 440, it looks odd but do we have a choice ?   Blush
Roon Nucleus w/ LPSU & AQ Tornado + Roon Air & iPad  >  AQ Diamond ETH | CEC TL-5 CD Transport + AQ Z3 + 3 x Orea Indigo > AQ Diamond AES/EBU 
etherREGEN using SFP > Devialet 440-PRO CI >  AQ Wild  RCA-XLR | 6 x Orea Bronze, 2 x SR Atmosphere PC | B&W 802 D3 {Bi-wired}  >  AQ Redwood (Biwire)
REL G1-Mk2 pair | PS Audio PP 12 + AQ NRG-1000 | SAM DISABLED - DPM OFF - Northern Virginia - US
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#7
Good to know - I’ve been ok with it but if I sell them the new owner will have to decide I guess.

Thanks,
Dan
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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#8
Anyone know if Devialet pay for the shipping to return the amp for work under warranty? I had an issue 3 years ago and as I recall they paid for and sent me labels/custom's papers etc.
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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