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Devialet Care vs Devialet Care Premium
#1
Just wondering if anyone noticed that Devialet now offers a Devialet Care Premiere package which covers accidental damage for 3 years.   The original Devialet Care package did the same but the additional service you must pay used to be $299 CAD if you damaged your phantom gold and wanted a replacement.   Now with the Devialet Care Premiere package it costs $1095 CAD?  Is this correct or am i reading this wrong?   Also if i purchased the original Devialet Care package a year ago do they honor the $299 CAD replacement cost if i damage my phantom gold?

p.s.  I'll be going to the dealer this weekend to ask him directly but just wondering if anyone knows if the answer...
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#2
(15-Nov-2018, 05:44)Ryu79 Wrote: Just wondering if anyone noticed that Devialet now offers a Devialet Care Premiere package which covers accidental damage for 3 years.   The original Devialet Care package did the same but the additional service you must pay used to be $299 CAD if you damaged your phantom gold and wanted a replacement.   Now with the Devialet Care Premiere package it costs $1095 CAD?  Is this correct or am i reading this wrong?   Also if i purchased the original Devialet Care package a year ago do they honor the $299 CAD replacement cost if i damage my phantom gold?

p.s.  I'll be going to the dealer this weekend to ask him directly but just wondering if anyone knows if the answer...

UPDATE: contacted Devialet support and they told me they would honor the old Devialet Care package which means if it opt for replacement it will cost me $299 CAD.
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#3
(16-Nov-2018, 16:59)Ryu79 Wrote:
(15-Nov-2018, 05:44)Ryu79 Wrote: Just wondering if anyone noticed that Devialet now offers a Devialet Care Premiere package which covers accidental damage for 3 years.   The original Devialet Care package did the same but the additional service you must pay used to be $299 CAD if you damaged your phantom gold and wanted a replacement.   Now with the Devialet Care Premiere package it costs $1095 CAD?  Is this correct or am i reading this wrong?   Also if i purchased the original Devialet Care package a year ago do they honor the $299 CAD replacement cost if i damage my phantom gold?

p.s.  I'll be going to the dealer this weekend to ask him directly but just wondering if anyone knows if the answer...

UPDATE: contacted Devialet support and they told me they would honor the old Devialet Care package which means if it opt for replacement it will cost me $299 CAD.
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#4
In the uk contents insurance generally covers damage and replacement as new. The accidental coverage Devialet are Offering is way over priced. My be different in your part of the world.
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