17-Jun-2016, 11:49
04-Jul-2016, 19:57
once they responded withing two weeks.
another time they did not respond at all.
tried to contact them twice in total.
another time they did not respond at all.
tried to contact them twice in total.
17-Jul-2016, 16:32
Devialet support is simply ... non existing. You write them and they don't reply. I have no idea whether it has something to do with being a French company, when I need support from SonicStudio for my Amarra software their helpdesk is stunning! I like Devialet but they still have a long way to go!
17-Jul-2016, 19:39
(17-Jul-2016, 16:32)atubaro Wrote: [ -> ]Devialet support is simply ... non existing. You write them and they don't reply. I have no idea whether it has something to do with being a French company, when I need support from SonicStudio for my Amarra software their helpdesk is stunning! I like Devialet but they still have a long way to go!
Strange. I have always had a reply within 24 hours. I have not always been pleased by the reply, but prompt and courteous for the last 5+ years.