Hi, I just joined the forum today to try and get some help please
I have purchased a d200 which I am blown away by using tidal on the hifi settings, however, even though I have about 45mbps download I am getting halfway through a track and then it breaks up, I am assuming its not getting the bandwidth that it needs?
I then thought about using offline mode but cant find a way of streaming the offline content, does anyone know of a way to overcome this at all? After hearing the quality of the music through tidal I am very reluctant to go back to spotify but I am thinking that unless there is an offline content app I may be scuppered, is there anyone that can help me here I would be so grateful as the sounds blew me away and I don't want to give up yet.
Your help would be very much appreciated, thanks, Richard
Hi Richard, welcome! You should provide more details before anyone can help. What are you using to stream and how? What -exactly- do you mean with 'it breaks up'? Do you get stutters, complete silence, terrible white noise, ...?
PS. For a next time; this forum has a support section for these types of queries.
PS2. A more specific topic title is considered good 'forum netiquette' .
Hi Richard,
Tidal offline seems to only be available on mobile devices. I have it on my iPhone, iPod, but not on my Mac. I'm guessing they did that on purpose to prevent people from downloading a bucket load of music for a few months onto their hard drives and then cancelling their subscription.
45Mb/s should be plenty of download speed for Tidal Hifi. Maybe check your internet speed by typing in speed test on the internet to be sure.
If you're using AIR to your D200 then that could be the issue. There's so much written on that on this forum it can keep you busy for days just to read it all.
As Antoine says, please provide as much detail as you can. There's a lot of knowledge around here.
Good luck and again as Antoine said; Welcome!
(06-Mar-2016, 07:24)Pim van Vliet Wrote: [ -> ]Hi Richard,
Tidal offline seems to only be available on mobile devices. I have it on my iPhone, iPod, but not on my Mac. I'm guessing they did that on purpose to prevent people from downloading a bucket load of music for a few months onto their hard drives and then cancelling their subscription.
45Mb/s should be plenty of download speed for Tidal Hifi. Maybe check your internet speed by typing in speed test on the internet to be sure.
If you're using AIR to your D200 then that could be the issue. There's so much written on that on this forum it can keep you busy for days just to read it all.
As Antoine says, please provide as much detail as you can. There's a lot of knowledge around here.
Good luck and again as Antoine said; Welcome!
Hi and thanks so much for your reply, also thanks Antoine I really appreciate it. I have now eliminated the bandwidth as an issue by playing Tidal through my macbook and there is no problem. I then put an airport extreme to replace the previous express and made a brand new config file. I then changed the buffer to 500 ms and now it is working beautifully (the odd bit of interference but nothing I can't live with), I also moved the airport extreme away from the DV200 a little.
So, whilst I am not entirely sure of what has worked, it has worked and is now almost flawless.
Thank you both again for taking the time to help me.
Best Wishes
Richard