I am in Japan and received the upgrade invitation email as well. But I can't find a coupon which Borgen mentioned. Where can I find it?
(19-Oct-2016, 23:45)Celts88 Wrote: [ -> ]For those who've just received your upgrade invite (Canada, USA, New Zealand, South Africa, etc....) are you still restricted to the end of December for the upgrade programme (no extension due to receiving invite later than Europe)
I cannot find any mention of end date for the upgrade.
I wrote Devialet asking dor the discount but no answer so far
Marco
No coupon in the invitation mail for me. Website Devialet store seems down at the moment so I cannot check the conditions
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There were not any expressed deadlines for the upgrade on the site. At least for the US.
Also received a mail (South Africa).
There were no voucher codes for a discount (my 120 was bought in June of this year). I sent a mail to Judith to enquire about this.
Unfortunately the web store seems to be down at the moment.
(20-Oct-2016, 05:20)Drifter Wrote: [ -> ]Also received a mail (South Africa).
There were no voucher codes for a discount (my 120 was bought in June of this year). I sent a mail to Judith to enquire about this.
Unfortunately the web store seems to be down at the moment.
They told me that you can send them the invoice from your dealer showing that you bought it in 2016 and then you will receive a voucher code to get the lower price.
I was told that the discount is only open for D200 owners since the D120->D220 Pro upgrade is "already being extremely profitable for users".
(20-Oct-2016, 00:47)marcor Wrote: [ -> ] (19-Oct-2016, 23:45)Celts88 Wrote: [ -> ]For those who've just received your upgrade invite (Canada, USA, New Zealand, South Africa, etc....) are you still restricted to the end of December for the upgrade programme (no extension due to receiving invite later than Europe)
I cannot find any mention of end date for the upgrade.
I wrote Devialet asking dor the discount but no answer so far
Marco
Have to order the upgrade between 19 October and 25 December - it was specified in the mail.
Although I live in Europe, I could not progress an order for the upgrade, even if I wanted to. Strangely, when I looked, not only was Jersey not listed in the country drop-down, nor was UK. And as others have said, the order page appears to be down.
How are Devialet handling the taxes with other countries, in Jersey, we do not pay VAT, rather we have our own GST. No mechanism for that either on the order page it would seem.
(20-Oct-2016, 07:56)miles Wrote: [ -> ] (20-Oct-2016, 00:47)marcor Wrote: [ -> ] (19-Oct-2016, 23:45)Celts88 Wrote: [ -> ]For those who've just received your upgrade invite (Canada, USA, New Zealand, South Africa, etc....) are you still restricted to the end of December for the upgrade programme (no extension due to receiving invite later than Europe)
I cannot find any mention of end date for the upgrade.
I wrote Devialet asking dor the discount but no answer so far
Marco
Have to order the upgrade between 19 October and 25 December - it was specified in the mail.
Sorry, which mail? the one I received says
Dear Friend,
The Upgrade Program is a major hardware and software Upgrade which will transform your Expert into Expert Pro, making it future-ready thanks to the Devialet OS card which will be offered to you for free as soon as it becomes available (value of €1 500).
I am delighted to announce, you can now order your Expert Pro Upgrade on our online store or via your dealer.
The quality and care we put into each Upgrade allows us to complete only a limited number a day. For this reason, we will set up a 5 working day slot to organise the collection of your Expert. Your Expert Pro will be back home approximately 15 to 20 working days after collection.
No mention of time frame. I am sure that they still go after the original first email they sent out but in this latest one there is no further mention of time frame
Marco