Marketing people huh! Bill Hicks called them the spawn of the devil. It's utter rubbish. As a well known rap band once said..."Don't believe the hype!".
no need to reset my password, it just works well an I can login with my old credentials
maybe I am wrong but the configurator looks the same as before...
I doubt they've updated anything useful like the configurator itself....
I just received an email titled; "New website - Password reset required".
Same to me - after reseting it's all fine again
Gesendet von iPad mit Tapatalk
Well it looks like at the beginning a bastardised addition was made to the site to deal with the Phantom when it appeared. As a purchaser from the first batch of Phantoms I ended up with a log in for the Phantom which was not the same as the log in I already had for the Expert line I had bought into some years earlier. I have requested that the Phantom log in is merged but had zero response.
Now the log in it wants seems to be the Phantom one - which I never use and can't re-set since I already have a log in and the password is the wrong one for a Phantom (but right for Expert).
I remain logged in for Expert but can't navigate the site.
I have always thought the marketing Devialet web site was the most exasperating site I have ever visited. They have made it worse.
I have wasted much valuable spare time and am so angry now I am sore tempted to dispose of everything Devialet I own and go back to my old system, which I haven't sold.
Seeing this thread pop up again, I decided to re-visit the site. It is a bit of a mess. I can get to my personal info and configurations, but if I navigate around very much, as in going back to pages higher up the chain, or closer to the into pages, I end up in French.
It seems as though they have spent their time on dramatic images and fancy typefaces rather than starting with good basic webpage layout and navigation. I agree that the new site is worse than the previous site, which was no screamin' hell, as we say.
I'm not too bothered, and I haven't had the relationship-ending frustrations that others have, but this public face of the company is not very successful. As I'm not relying on their website for some important task, I can afford to be mildly amused and disappointed rather than infuriated. I know not to be surprised, but most kids in first year of some website design program could do better.
(05-Aug-2017, 15:59)Damon Wrote: [ -> ]It seems as though they have spent their time on dramatic images and fancy typefaces rather than starting with good basic webpage layout and navigation.
Mmmm, fancy drama over solid basics, now that's not the Devialet I know....
Ignoring the fact it's poorly executed and I just plain don't like it, what happened to all their historic Expert models? It's just like they never existed. I would have loved to see all the info for their entire line - past and present - embraced.
And a whole main menu item for the lost recordings? Really?
And why not launch the fabled new customer forum type area that was promised - must be over six months ago now - at the same time? I guess realistically it's never coming.
Hopefully this isn't what their software team have been tied up on for months.
I don't visit the site enough to be infuriated. But it is disappointing. As usual from my POV.
All we can hope is it's rubbish primarily because all resources have been put into Core Infinity, and the website was boshed out by some keen interns.