Devialet Chat

Greetings,

As the Apple TV 4K only supports audio out via Airplay I have replaced my 1st gen. Dialog with the new 2nd gen. Airplay compatible Dialog to send the Apple TV audio to my Phantoms.

It works but every half hour or so the Apple TV loses the connection to the Phantom and I have to go the Apple TV's settings to select the Phantoms again. Annoying ...

Any idea as to what could be the cause of the issue ?

The Apple TV is connected via Ethernet to my Asus Router and so are the Dialog and the Phantoms. Bluetooth and WiFi are disabled on the Phantoms.

Thanks for your help.

(01-Nov-2017, 11:13)Syver Wrote: [ -> ]Greetings,

As the Apple TV 4K only supports audio out via Airplay I have replaced my 1st gen. Dialog with the new 2nd gen. Airplay compatible Dialog to send the Apple TV audio to my Phantoms.

It works but every half hour or so the Apple TV loses the connection to the Phantom and I have to go the Apple TV's settings to select the Phantoms again. Annoying ...

Any idea as to what could be the cause of the issue ?

The Apple TV is connected via Ethernet to my Asus Router and so are the Dialog and the Phantoms. Bluetooth and WiFi are disabled on the Phantoms.

Thanks for your help.

Try a complete factory reset

(01-Nov-2017, 12:01)Johnnydev Wrote: [ -> ]Try a complete factory reset

Of the Phantoms + Dialog ?

(01-Nov-2017, 15:07)Syver Wrote: [ -> ]

(01-Nov-2017, 12:01)Johnnydev Wrote: [ -> ]Try a complete factory reset

Of the Phantoms + Dialog ?

Yes on everything see the help website on Devialet.com

https://help.devialet.com/hc/en-us/artic..._site=true

I noticed there is also an delay issue when you do the sound through AirPlay.


Verzonden vanaf mijn iPhone met Tapatalk

(01-Nov-2017, 15:19)Johnnydev Wrote: [ -> ]

(01-Nov-2017, 15:07)Syver Wrote: [ -> ]

(01-Nov-2017, 12:01)Johnnydev Wrote: [ -> ]Try a complete factory reset

Of the Phantoms + Dialog ?

Yes on everything see the help website on Devialet.com

https://help.devialet.com/hc/en-us/artic..._site=true

That seem to have worked. Managed to watch an entire episode last night without loosing the Airplay connection. Thanks for your help.