Devialet Chat

Since some time i have noticed an unfamiliar icon on the display of my expert pro. It sits above the ‘db’ icon and looks like a rectangle with a line through it, see photo attached. Anyone have an idea?

I use Ethernet network only (and no Wi-Fi), and I see that icon when Devialet network cable is not connected to any device (or cable removed).

.. which is strange as i use airplay via network cable.

Are you seeing that icon while playing music via network cable?
Did you check the Wi-Fi status and Ethernet status, using menu? Maybe you are playing over Wi-Fi.

Yes, i stream via network cable. Wifi should be off. I will have a look..

Ok, so i just checked. I disconnected the utp cable and i could not stream anymore to the devialet. The icon was still in the display. So my conclusion is that i am not using wifi but utp cable and that connecting or disconneting or does not influence the appearance of the icon.

I tried to go to the menu which i thought was done via the remote but i am doing it wrong or i cannot remember how. I thought i should have access to some menu items like temperature of the amp etecetera but these screens do not appear

(09-Feb-2020, 22:27)Out of Gum Wrote: [ -> ]Ok, so i just checked. I disconnected the utp cable and i could not stream anymore to the devialet. The icon was still in the display. So my conclusion is that i am not using wifi but utp cable and that connecting or disconneting or does not influence the appearance of the icon.

I tried to go to the menu which i thought was done via the remote but i am doing it wrong or i cannot remember how. I thought i should have access to some menu items like temperature of the amp etecetera but these screens do not appear

To access this menu, you need a long press on the 'Tone' button of the remote (right button by default).

Jean-Marie

Try web browser and go to web page your expert. Look on wifi and ethernet and try DHCP

OK, i forgot that the amp is actually a computer and you need to reboot it once a while .. sigh ..
So disconnecting the power for a minute ‘solved’ everything. Icon is gone now.

(10-Feb-2020, 18:40)Out of Gum Wrote: [ -> ]OK, i forgot that the amp is actually a computer and you need to reboot it once a while .. sigh ..
So disconnecting the power for a minute ‘solved’ everything. Icon is gone now.

Thank you, Out of Gum ! I just had the same issue and couldn't find any explanation on Devialet's website. I, too, unplugged the amp for a minute and everything resumed to normal.
Best regards,
Arnaud