Devialet Chat

First off let me thank you all for being so amazing, while I disagree with many of you on many things, we have always been civil. I have never in my personal experience encountered rudeness here, that is rare, and much appreciated.
Secondly if this is the wrong sub please forgive me.

I began my Devialet jounrney April 15, 2016 I purchased a 200 demo model for $4,500 on audiogon. I hooked it up to my Focal Sopra no2s and was in French heaven.

But I began to notice a bit of a disconnect between myself and other Devialet owners. The price I paid for my unit seemed to upset a few.

This gap would grow once the pro models where announced, I had never been to a Devialet dealer we had none here at the time.

But Now I owned one so I called around to see about trading in for the 220 pro. The lowest I was quoted was 6k one guy wanted 10k.

This baffled me how can they want more than MSRP are they in insane? I contacted the person I bought my 200 from he sold me a brand new 220 pro with full warranty for $4,200 I sold my 200 for $3,600

Now I know it might sound like I am trying to brag about what I onsider a good deal. But I am not.

I am trying to paint a picture of 2 worlds 1 where dealers tell you Devialet does not discount. 1 where Devialet stands next to giants like Gryphon, MBL and Dan D’agstino. The other where a cool dude from Greece is blowing these out his ass for 45 cents on the dollar.

Throw in the lack of communication, lack of updates and lack of respect for the people who bought at a dealer.

So I am out I sold my 220 pro and Moved to a Gryphon 300 Diablo with DAC, I loved the Devialet. But it was not what it is sold as

No bitching, none at all from me. You must of misread something, or inferred something where nothing was. I gave reasons why I am leaving.

I made and honest post about my audio journey, I made money on my 220 pro. You seem to not have understood my point.

Gryphon, MBL, Dan D'agstino, Focal, B&W, and many others became the products they are by sticking by their dealers and building a back bone based on quality and no compromise.

Devialet wants to say a 1000 pro is 50k when the some poor bastard buys 1 for 50k he is left shit out of luck because he bought an amp maybe worth 15k.

And good luck getting it because Devialet is so busy blowing smoke up their own ass with Phantoms, no one even knows the pros exist and anyone with 50k to spend on audio ain't giving it to Devialet.

Unless they just so happen to get approved at some high end audio dealer, the dealer don't care he is making his money the bank is paying him. What does he care if you pissed away a fortune on the privilege to buy from him.

Next month he won't even sell Devialet anymore, not with the way they churn distributor. So in his mind he will just trade you in later.

Devialet is a dead company. Great technology great Ideas, but the execution was their executioner.

Love them enjoy them, hold them tightly and never let them go. Either way everything I said is true.

Having read both your posts several times I'm at a complete loss as to why you started this thread and what point you're trying to make. I hope you enjoy your Gryphon, anyway.

Unfortunately I can understand the reason, message behind this thread.
It’s really very sad to see how this once leading and so promising brand has come to a standstill.
So many promises made on their way ... understandable that even some of the most engaged customers lost faith and finally left.
The software update held out in prospect will take even longer due to Covid-19.
I do think 2020 will be a decisive year for Devialet for a few reasons.

(27-Mar-2020, 20:57)thumb5 Wrote: [ -> ]Having read both your posts several times I'm at a complete loss as to why you started this thread and what point you're trying to make.  I hope you enjoy your Gryphon, anyway.

Well I apologize, I don't mean to be confusing.

Imagine if you went to Mercedes dealer you wanted to buy a S580 it's MSRP is $100,000. imagine he tells you all about the tech and drive train. Now imagine he sells it to you for $90,000. Not great but you are happy.

Now Imagine your cousin bought the same car with the same options. but he paid $45,000. Not used, not broke, not nothing.

Maybe you don't care maybe you are happy for him. But now you find out anyone that wants one can go grab one for 45k.

You go to dealer, "hey why is everyone getting the car cheaper?"

"The dealer says, oh those guys, fuck them they are losers."

You say, "why?"

Dealer says, "well those losers had to order online and wait you came here I gave you a donut and wine ain't that worth the extra 45k."

Many here myself excluded was told just that.

You now already bought the car you could try and sell it but who will give you what you paid? Who will even give you the 45k the other guy online is selling them for.

So now you can put you fingers in you ear, and go "yeah screw those guys, losers who buy online."

Or you can get upset take the lose and move on.

But what most do is simply act like nothing is happening.

My point was and is Devialet needs to decide what they are and pull their heads out of their asses.

No one with money is gonna buy one of these for 50k not after seeing how Devialet treats their customers.

Hell man I bought the half price stuff and I am appalled at the way people here where treated.

(27-Mar-2020, 21:22)markush Wrote: [ -> ]Unfortunately I can understand the reason, message behind this thread.
It’s really very sad to see how this once leading and so promising brand has come to a standstill.
So many promises made on their way ... understandable that even some of the most engaged customers lost faith and finally left.
The software update held out in prospect will take even longer due to Covid-19.
I do think 2020 will be a decisive year for Devialet for a few reasons.

Thank you. I felt very saddened by the first few responses, you have made me feel better.

People respond too often today without actually reading the words they are replying to.

I rarely post on here these days . I just have the lowly 200 model. Not the pro model , just the original .
I have never changed the firmware for years . I know Devialet have let a lot of people down , me included ......BUT this old 200 still sounds amazing to me . I used to replace my gear a lot. I think the 200 will stay with me until it stops working

(27-Mar-2020, 23:15)Womaz Wrote: [ -> ]I rarely post on here these days . I just have the lowly 200 model. Not the pro model , just the original .
I have never changed the firmware for years . I know Devialet have let a lot of people down , me included ......BUT this old 200 still sounds amazing to me . I used to replace my gear a lot. I think the 200 will stay with me until it stops working

Nothing lowly about it, enjoy the music

But notice all 3 types of owner is on display here.

(27-Mar-2020, 23:27)griffithstrife Wrote: [ -> ]

(27-Mar-2020, 23:15)Womaz Wrote: [ -> ]I rarely post on here these days . I just have the lowly 200 model. Not the pro model , just the original .
I have never changed the firmware for years . I know Devialet have let a lot of people down , me included ......BUT this old 200 still sounds amazing to me . I used to replace my gear a lot. I think the 200 will stay with me until it stops working

Nothing lowly about it, enjoy the music

But notice all 3 types of owner is on display here.

Yes I missed the smileys off ....the low model comment was tongue in cheek ?

(27-Mar-2020, 23:27)griffithstrife Wrote: [ -> ]...
But notice all 3 types of owner is on display here.

Sorry, what three types?

I think the original poster has some misconceptions about the reality of high end audio pricing more generally. In a world where the typical dealer markup on high end gear is 50%, there will always be someone willing to sell way under suggested retail. Many high-end audio customers don't care, because their time is worth more than the discount, so they will be happy to buy at full (or near-full) retail. Others will hunt around, spending time on forums and emailing dealers to find a deep discount. They have more time than money. That's fine, too. And then there's the used market, where the discount starts at 33% from retail and usually settles around 50% within two years.

I have been all of these customers at different times in my life.

But I don't understand how the feeling about the product should be tied to whether the manufacturer adequately polices suggested retail price. Whether you pay full retail is your decision. But after that, it's all about whether it sounds good and fits your needs.

After all, that Mercedes that you mentioned, the S-class, is among the fastest depreciating cars. It will lose 33% of its value in 3 years, 50% in 5 years. I hope that doesn't make new buyers unhappy. Used S-series Mercs are great values in the used market for those who weren't willing/able to pay the suggested retail. Great! Those who chose to buy them new shouldn't feel bad about that -- presumably they were in an income bracket where they can afford not to care.

What I don't understand is how my feeling about the car should depend upon the ability of Mercedes to police the new price among its dealers.