Devialet Chat

Full Version: PSA - iOS 14 Beta & Remote App
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I took the risk of installing the iOS 14 Beta on my primary device and now the remote app no longer works. I've validated the same behavior on an iPad as well. Hopefully future beta releases fix this, but likely will require Devialet to modify the app itself. 

Seeing as how the app still hasn't been modified to account for the iPhone notch (years after the iPhone X was released), I'm not hopeful.
I am very disappointed about the remote app too, it really need to be updated and it shouldn’t be hard.
Well at least it appears Devialet is aware of the issue and are working to fix it!

https://help.devialet.com/hc/en-us/artic...rt-warning
(17-Sep-2020, 23:49)qwaszxxx Wrote: [ -> ]Well at least it appears Devialet is aware of the issue and are working to fix it!

https://help.devialet.com/hc/en-us/artic...rt-warning

Pretty sure that post is all about the Phantom app, not the app for Expert/Expert Pros.
(18-Sep-2020, 00:07)mdconnelly Wrote: [ -> ]
(17-Sep-2020, 23:49)qwaszxxx Wrote: [ -> ]Well at least it appears Devialet is aware of the issue and are working to fix it!

https://help.devialet.com/hc/en-us/artic...rt-warning

Pretty sure that post is all about the Phantom app, not the app for Expert/Expert Pros.

Ooph... that's a good point. Since the issue impacts both, hopefully they're not going to leave us high and dry here. This would be a catalyst to me finally moving to a new amp since the physical remote - while nice to look at - is totally impractical. Blergh.
I asked Devialet, and here is the answer I recieived regarding the remote app and IOS 14:

"Many thanks for reaching out.

Please kindly hold off on updating to iOs 14 for now if you rely on the remote APP a lot. Once your phone is updated to iOs 14, the app ceases working.

Regarding if and when we will update the remote APP to be compatible with the new iOs, please allow me to get back to you as more information comes to hand."
Just tested the App for my first generation Naim Muso from my iPhone. No problems. Wish Devialet would get a grip or just put us out of our misery and tell us we are now orphans.
I wonder why both Linn and Lumin could update their apps yesterday with full compatibilty with iOS 14...
(18-Sep-2020, 12:25)ksveen73 Wrote: [ -> ]I wonder why both Linn and Lumin could update their apps yesterday with full compatibilty with iOS 14...

Maybe they didn't update them. Maybe they just kept on working.
(18-Sep-2020, 08:44)haber Wrote: [ -> ]I asked Devialet, and here is the answer I recieived  regarding the remote app and IOS 14:

"Many thanks for reaching out.

Please kindly hold off on updating to iOs 14 for now if you rely on the remote APP a lot. Once your phone is updated to iOs 14, the app ceases working.

Regarding if and when we will update the remote APP to be compatible with the new iOs, please allow me to get back to you as more information comes to hand."

"Regarding if and when ..." ! WTF?
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