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Full Version: Turntable disappointment, what did I do wrong?
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Hi everyone!

I am a happy owner of a pair of Devialet Phantom Premier Gold, set up as a stereo pair (DOS2)

Inspired by others who were happily rediscovering their vinyl collection with their phantom, I wanted to try the same.

After a long time reading reviews, I decided to go for 

Phono : Rega Planar 3, with an Exact 3 cartridge.
PreAmp : https://www.project-audio.com/en/product...x-ds2-usb/
The set up of the preamp is as recommended by the dealer for my cartridge : Loading Ω :47k, loading pF 100, Gain Db 45.

The toslink is brand new, connected to one of my phantom.


Issue : 
The sound is very muffled, and I need to push the Devialet volume all the way up to 75 (!!) to hear something.

I did try to connect my TV output to my phantom, and it works ok, so no problem on the receiving end of my Phantom.

What did I do wrong? I am really not an expert in analog sound system... Did I chose the wrong turntable/phono box? Did I misunderstand something?

No shop will open until Monday... I just need to deal with the Christmas disappointment unless someone has a great idea?

Thank you for your help!

Remi
(25-Dec-2020, 19:48)Rma Wrote: [ -> ]Hi everyone!

I am a happy owner of a pair of Devialet Phantom Premier Gold, set up as a stereo pair (DOS2)

Inspired by others who were happily rediscovering their vinyl collection with their phantom, I wanted to try the same.

After a long time reading reviews, I decided to go for 

Phono : Rega Planar 3, with an Exact 3 cartridge.
PreAmp : https://www.project-audio.com/en/product...x-ds2-usb/
The set up of the preamp is as recommended by the dealer for my cartridge : Loading Ω :47k, loading pF 100, Gain Db 45.

The toslink is brand new, connected to one of my phantom.


Issue : 
The sound is very muffled, and I need to push the Devialet volume all the way up to 75 (!!) to hear something.

I did try to connect my TV output to my phantom, and it works ok, so no problem on the receiving end of my Phantom.

What did I do wrong? I am really not an expert in analog sound system... Did I chose the wrong turntable/phono box? Did I misunderstand something?

No shop will open until Monday... I just need to deal with the Christmas disappointment unless someone has a great idea?

Thank you for your help!

Remi
Try higher gain. The output signal from the RIAA is lower than the other input signals, such as your TV.
That combination of Rega plus Pro-Ject should sound very nice!
Try increasing gain as @ragwo suggests and keep an eye on the Clipping LED. Also make sure the cartridge loading is 47KΩ. An MM cart with too low (MC) resistive loading will sound muffled. Does the Record Level knob change any of this?
@Rma
Hi ,
Sorry for the dumb questions.
Did you mess with all configuration on the phono?
Maybe your missing something.
Did you try to change cables?rca&optic?
Maybe you have a generic rca to optical converter just to bypass the optic output for testing.
Im using the puffin phono so i dont familiar with the Rega options.
The Project mentions I has 2 phono inputs and one line input.

The problem sounds similar to when you plug a cartridge into a line rather than phono input.

I would try both phono 1 and phono 2 just in case the settings aren’t applied to the input you’re using.

A Planar 3 with exact should be sounding great, drums will sound amazing through Phantoms when you get it sorted!
Oh, and turn it down from 75 before you try the other inputs or you will have the fright of your life if that does sort it 😀
(25-Dec-2020, 20:08)ragwo Wrote: [ -> ]
(25-Dec-2020, 19:48)Rma Wrote: [ -> ]Hi everyone!

I am a happy owner of a pair of Devialet Phantom Premier Gold, set up as a stereo pair (DOS2)

Inspired by others who were happily rediscovering their vinyl collection with their phantom, I wanted to try the same.

After a long time reading reviews, I decided to go for 

Phono : Rega Planar 3, with an Exact 3 cartridge.
PreAmp : https://www.project-audio.com/en/product...x-ds2-usb/
The set up of the preamp is as recommended by the dealer for my cartridge : Loading Ω :47k, loading pF 100, Gain Db 45.

The toslink is brand new, connected to one of my phantom.


Issue : 
The sound is very muffled, and I need to push the Devialet volume all the way up to 75 (!!) to hear something.

I did try to connect my TV output to my phantom, and it works ok, so no problem on the receiving end of my Phantom.

What did I do wrong? I am really not an expert in analog sound system... Did I chose the wrong turntable/phono box? Did I misunderstand something?

No shop will open until Monday... I just need to deal with the Christmas disappointment unless someone has a great idea?

Thank you for your help!

Remi
Try higher gain. The output signal from the RIAA is lower than the other input signals, such as your TV.
Hi @ragwo
Thanks for your reply. I did try that, but even if it raises the volume slightly but the sound remains super muffled, even a bit saturated whilst being muffled (I know it sounds weird...)
(25-Dec-2020, 21:48)ogs Wrote: [ -> ]That combination of Rega plus Pro-Ject should sound very nice!
Try increasing gain as @ragwo suggests and keep an eye on the Clipping LED. Also make sure the cartridge loading is 47KΩ. An MM cart with too low (MC) resistive loading will sound muffled. Does the Record Level knob change any of this?

Hi @ogs thx for your reply! I have tried to tinker with all settings from the preamp :-) nothing makes it better. To your question, although Rega is not the best at documenting how to set up preamps with their cartridge, the exact 2 loading is supposed to be 47KΩ. 
(26-Dec-2020, 09:56)Chris Marshall Wrote: [ -> ]The Project mentions I has 2 phono inputs and one line input.

The problem sounds similar to when you plug a cartridge into a line rather than phono input.

I would try both phono 1 and phono 2 just in case the settings aren’t applied to the input you’re using.

A Planar 3 with exact should be sounding great, drums will sound amazing through Phantoms when you get it sorted!

Hi @Chris Marshall thank you for your reply!
Great to hear that at least the models I chose are supposed to deliver a great experience:-)
I did try the 2 phono input... no change.
(26-Dec-2020, 00:18)eladeb Wrote: [ -> ]@Rma
Hi ,
Sorry for the dumb questions.
Did you mess with all configuration on the phono?
Maybe your missing something.
Did you try to change cables?rca&optic?
Maybe you have a generic rca to optical converter just to bypass the optic output for testing.
Im using the puffin phono so i dont familiar with the Rega options.

Hi @eladeb thank you for your reply!
The phono is pretty straightforward... no settings to play with. 
The phono has RCA cables as outputs, so I can not change it.
I did try a different optical cable.

But I will follow your recommendations and try to use a RCA/optical converter, using the RCA output of the preamp. Won’t be able to try before shops open next week...
Thx!
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