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+--- Thread: Devialet Dione HW or firmware issue? (/Thread-Devialet-Dione-HW-or-firmware-issue)
RE: Devialet Dione HW or firmware issue? - VAL - 28-Feb-2023
OMG...
Devialet's answer:
"Thanks for reaching out.
This update was for the app itself, not a firmware version for Dione. This being from app v1.19 -> v1.20.
Kindest regards,"
🤬
RE: Devialet Dione HW or firmware issue? - dsamjjlenk - 01-Mar-2023
I have the same problem. My dione periodically loses the right channel and only turning off and turning on the power helps. After that, everything works again.
RE: Devialet Dione HW or firmware issue? - Moabash - 31-Mar-2023
(01-Mar-2023, 15:52)dsamjjlenk Wrote: I have the same problem. My dione periodically loses the right channel and only turning off and turning on the power helps. After that, everything works again.
If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!
If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.
RE: Devialet Dione HW or firmware issue? - VAL - 04-Apr-2023
(31-Mar-2023, 05:21)Moabash Wrote:(01-Mar-2023, 15:52)dsamjjlenk Wrote: I have the same problem. My dione periodically loses the right channel and only turning off and turning on the power helps. After that, everything works again.
If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!
If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.
Yeah, they are very responsive... "thank you for message, workin' on it" blah blah... still no solutionÂ
RE: Devialet Dione HW or firmware issue? - hulster - 05-Apr-2023
(04-Apr-2023, 21:39)VAL Wrote:(31-Mar-2023, 05:21)Moabash Wrote:(01-Mar-2023, 15:52)dsamjjlenk Wrote: I have the same problem. My dione periodically loses the right channel and only turning off and turning on the power helps. After that, everything works again.
If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!
If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.
Yeah, they are very responsive... "thank you for message, workin' on it" blah blah... still no solutionÂ
He said "very responsive" and not "quick solution".
I am in conversation now for more then 3 month. Around 10 issues I found.
Not solution for any....
And most of them should be quickly done by an experienced developer.
I.e. on/off by CEC should be easy. The ON/OFF button on top is a soft button. So it is by software.
Same for CEC mute. Off by idle timer - where is the issue?
Just some examples.....
RE: Devialet Dione HW or firmware issue? - Moabash - 05-Apr-2023
(05-Apr-2023, 13:08)hulster Wrote:(04-Apr-2023, 21:39)VAL Wrote:(31-Mar-2023, 05:21)Moabash Wrote: If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!
If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.
Yeah, they are very responsive... "thank you for message, workin' on it" blah blah... still no solutionÂ
He said "very responsive" and not "quick solution".
I am in conversation now for more then 3 month. Around 10 issues I found.
Not solution for any....
And most of them should be quickly done by an experienced developer.
I.e. on/off by CEC should be easy. The ON/OFF button on top is a soft button. So it is by software.
Same for CEC mute. Off by idle timer - where is the issue?
Just some examples.....
I agree that there might be issues I’m not experiencing. But it all depends what type of tv is used. From development perspective, if there are multiple issues under the radar of any development team they release a hot fix to repair them all in the form of a future release. I don’t work for Devialet but I know how DevOps work. In my case there was a hardware failure where they replaced the unit with a brand new one in less than a week.
RE: Devialet Dione HW or firmware issue? - Nellgrove - 14-May-2023
I bought the Dione and want to love it, it looks great and it feels like the hardware side is there. but the sound is just “wrong” on both Atmos and non-Atmos content. My Beosound stage has a more pleasing sound and is better with Atmos (which is was not expecting to be the case). The Andrew Robinson review was unfortunately spot on to what is wrong here.
What are Devialet like usually with updates?
RE: Devialet Dione HW or firmware issue? - Michael_V - 18-Jun-2023
(14-May-2023, 10:30)Nellgrove Wrote: I bought the Dione and want to love it, it looks great and it feels like the hardware side is there. but the sound is just “wrong” on both Atmos and non-Atmos content. My Beosound stage has a more pleasing sound and is better with Atmos (which is was not expecting to be the case). The Andrew Robinson review was unfortunately spot on to what is wrong here.
What are Devialet like usually with updates?
Agree that the Beosound sounds better than the Dione but find it less expansive. Still, after a week with the Dione, I’m ready to take it down and put the Stage back out.
RE: Devialet Dione HW or firmware issue? - hulster - 01-Jul-2023
I`m pissed. Still no update.
Instead of selling special color editions they should force software dev.
RE: Devialet Dione HW or firmware issue? - liskanet99 - 27-Nov-2024
I was in touch with Devialet support regarding something and also asked about updates. I received a somewhat vague response:
"I can't really tell you the plans for the updates, but I know that one is being worked on at the moment."