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+--- Thread: Classic Phantom White not working reliably after upgrade (/Thread-Classic-Phantom-White-not-working-reliably-after-upgrade)
RE: Classic Phantom White not working reliably after upgrade - 911lnv87 - 15-Feb-2021
New released FW 2.12.5 is stable and now available.
RE: Classic Phantom White not working reliably after upgrade - grossmsj - 15-Feb-2021
I'd been having really bad problems with 2.12.3.
The new update installed smoothly and everything works nicely now.
Since my Phantom is now RoonReady, the Gen2 remote works at the level of Roon for Play/Pause and Next track. Very nice!
To everyone on the thread that kept people like me in the loop on problem resolution here, thank you very much.
RE: Classic Phantom White not working reliably after upgrade - jk1982 - 19-Dec-2021
(03-Feb-2021, 15:55)photometer Wrote: I rolled back the firmware to 2.11.5 and that has fixed the issue.
How to rollback the firmware: Turn off, wait for 7 seconds, Turn on, wait for 3 seconds - repeat the process 4 times.
Btw, when the device is turned on, do not wait for it come up make the woosh sound and then count 3 seconds. Just turn on switch, count 3sec and then turn it off.
I will contact Devialet support today to understand if there is any solution.
Steps I did:
1. Rolled back the firmware with above procedure. Tested everything yesterday night and things are working
2. Used the App to again update the firmware from f2.11.5 to 2.12.3 and then observed things are still bad. It is as if the device is muted. Even single pressing the back button does not make a noise. If I press the serial number of the device in the app, the device does not make a noise.
3. Again did the above procedure and rolled back the firmware back to 2.11.5. The old firmware is working satisfactorily.
I have never had upgrade problems before and this is the first time I am having issues with Upgrade.
** UPGRADE TO LATEST FIRMWARE AT YOUR OWN RISK ****
Hey - I used this method a couple of months back and it fixed my system which has essentially been bricked for the better part of two years! For some reason, by Golds were updated (the app?) and this method won't roll back to 2.11.5 anymore. Have you been able to keep your system on this firmware version? Any tips about the roll back? I've tried it several times, but can only get them back to 2.12.5. Thanks!