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Website issues - registration - Printable Version

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Website issues - registration - Kiwi1 - 01-May-2016

Has anyone else experienced problems creating an account on Devialet website over the weekend?  I have just purchased a 120 but can't create a login to update firmware etc.  The website responds with an error message: "Erreur 500 Désolé, cette page a produit une erreur".

Thanks


RE: Website issues - registration - ogs - 01-May-2016

I just tried logging in. That works so it is, as you say, something with registration. Which firmware is installed in your 120?


RE: Website issues - registration - Kiwi1 - 01-May-2016

The dealer was able to login just fine though his account; it seems to be creation of new accounts which is a problem. I am not sure which version it came with but we were able to upgrade to 9.0.1 through his login. Hopefully Devialet sort out the website soon so I can complete registration.


RE: Website issues - registration - ogs - 01-May-2016

(01-May-2016, 21:04)Kiwi1 Wrote: Has anyone else experienced problems creating an account on Devialet website over the weekend?  I have just purchased a 120 but can't create a login to update firmware etc.  The website responds with an error message: "Erreur 500 Désolé, cette page a produit une erreur".

Thanks

At least one of the certificates at devialet.com has expired. Maybe this is the cause of the registration error.


RE: Website issues - registration - Kiwi1 - 02-May-2016

Thanks ogs. I will update this thread when I get a response from Devialet.


RE: Website issues - registration - Kiwi1 - 02-May-2016

Registration via the website is all up and running now. Thanks for your comments.