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Air Software - Printable Version

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+--- Thread: Air Software (/Thread-Air-Software--3168)



Air Software - aftonomos - 24-Jun-2016

Has anyone experienced as problem similar to mine with the Air software?  With Air 3 installed on my mac book pro w/ retina display the Devialet/Air icon is not visible on the menu bar-instead there is a blank placeholder which is functional- in other words if I hover over the place holder I can activate, deactivate, etc. Air.  

Devialet suggested I un-install/reinstall the software- but this has not fixed the problem.  I have the same software installed on an old 17" Mac book pro without the same problem

By the way,  despite the icon issue,  the Air 3 soft ware has been totally stable in terms of streaming.

Any suggestions appreciated.

Thanks


RE: Air Software - Pim - 25-Jun-2016

(24-Jun-2016, 15:08)aftonomos Wrote: Has anyone experienced as problem similar to mine with the Air software?  With Air 3 installed on my mac book pro w/ retina display the Devialet/Air icon is not visible on the menu bar-instead there is a blank placeholder which is functional- in other words if I hover over the place holder I can activate, deactivate, etc. Air.  

Devialet suggested I un-install/reinstall the software- but this has not fixed the problem.  I have the same software installed on an old 17" Mac book pro without the same problem

By the way,  despite the icon issue,  the Air 3 soft ware has been totally stable in terms of streaming.

Any suggestions appreciated.

Thanks

If it's stable DON"T TOUCH IT!!!  Big Grin

Since you have the same issue on two computers, did you use the same download or did you download AIR separately?


RE: Air Software - aftonomos - 25-Jun-2016

(25-Jun-2016, 01:07)Pim van Vliet Wrote:
(24-Jun-2016, 15:08)aftonomos Wrote: Has anyone experienced as problem similar to mine with the Air software?  With Air 3 installed on my mac book pro w/ retina display the Devialet/Air icon is not visible on the menu bar-instead there is a blank placeholder which is functional- in other words if I hover over the place holder I can activate, deactivate, etc. Air.  

Devialet suggested I un-install/reinstall the software- but this has not fixed the problem.  I have the same software installed on an old 17" Mac book pro without the same problem

By the way,  despite the icon issue,  the Air 3 soft ware has been totally stable in terms of streaming.

Any suggestions appreciated.

Thanks

If it's stable DON"T TOUCH IT!!!  Big Grin

Since you have the same issue on two computers, did you use the same download or did you download AIR separately?

same download used to install on both computers but only new macbook pro with retina display has an issue.


RE: Air Software - Pim - 25-Jun-2016

Oops, didn't read that properly.  Blush


RE: Air Software - aftonomos - 25-Jun-2016

(24-Jun-2016, 15:08)aftonomos Wrote: Has anyone experienced as problem similar to mine with the Air software?  With Air 3 installed on my mac book pro w/ retina display the Devialet/Air icon is not visible on the menu bar-instead there is a blank placeholder which is functional- in other words if I hover over the place holder I can activate, deactivate, etc. Air.  

Devialet suggested I un-install/reinstall the software- but this has not fixed the problem.  I have the same software installed on an old 17" Mac book pro without the same problem

By the way,  despite the icon issue,  the Air 3 soft ware has been totally stable in terms of streaming.

Any suggestions appreciated.

Thanks

Answered my own question.  The Devialet Air icon only shows if the "automatically hid/show menu bar" option is unchecked.  Sounds like this is a software bug.[img]webkit-fake-url://4df95d7d-dc65-43e0-9743-c962a2e3a2af/image.tiff[/img]