Upgrade program kick-off - Printable Version +- Devialet Chat (https://devialetchat.com) +-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat) +--- Forum: Devialet News (https://devialetchat.com/Forum-Devialet-News) +--- Thread: Upgrade program kick-off (/Thread-Upgrade-program-kick-off) |
RE: Upgrade program kick-off - BrianT - 26-Oct-2016 My D400 was picked up today by UPS hopfully it will make it to France very soon and back home to me. Brian RE: Upgrade program kick-off - Axel - 27-Oct-2016 FWIW, I was given a five day slot within which to ship my Ds back to France. The boxes arrived the day before the deadline, so I was rushing around like a blue arsed fly to get it all packed away and the pickup arranged. RE: Upgrade program kick-off - baddog - 27-Oct-2016 (27-Oct-2016, 01:13)Axel Wrote: FWIW, I was given a five day slot within which to ship my Ds back to France. The boxes arrived the day before the deadline, so I was rushing around like a blue arsed fly to get it all packed away and the pickup arranged. FWIW, same here, 3 days post five day slot, no boxes... Opened a new ticket with "Judith" er I mean Devialet customer care today. RE: Upgrade program kick-off - Axel - 27-Oct-2016 (27-Oct-2016, 01:13)Axel Wrote: FWIW, I was given a five day slot within which to ship my Ds back to France. The boxes arrived the day before the deadline, so I was rushing around like a blue arsed fly to get it all packed away and the pickup arranged. One bonus was that the amps were delivered back to me only nine days after pickup. I was only without them for one weekend. I'm sure others early adopters will experience the same. Don't know whether other upgraders will get the same service the nearer to Christmas that it gets. RE: Upgrade program kick-off - miles - 27-Oct-2016 Our online store for South Africa has been down ever since I received the upgrade invitation. The guys on online chat generally only support Phantom so can't help Ive emailed Judith - no response Ive opened a support ticket - no response Ive emailed help@devialet.com - no response Ive called the customer care number but that also doesn't seem to work DEVIALET - Please take my money......... RE: Upgrade program kick-off - miles - 27-Oct-2016 and to add insult to injury yesterday i received the above by email RE: Upgrade program kick-off - Pim - 27-Oct-2016 (27-Oct-2016, 05:43)miles Wrote: Our online store for South Africa has been down ever since I received the upgrade invitation. At least they're consistent. RE: Upgrade program kick-off - octaviars - 27-Oct-2016 You that have ordered the upgrade what number does your upgrade number ends with? Mine ends with 215 is this perhaps how many ordered the upgrade? RE: Upgrade program kick-off - wwm - 27-Oct-2016 You are probably right Octaviars about the numbering, my number ended in 37 and my 1000 pro is currently in the back of a UPS van hopefully heading in my direction Cheers Bill RE: Upgrade program kick-off - Riddo - 27-Oct-2016 (27-Oct-2016, 08:27)octaviars Wrote: You that have ordered the upgrade what number does your upgrade number ends with? My ends with 215 is this perhaps how many ordered the upgrade? Mine ends in 245. I ordered it today. Cheers, Graeme |