New jobs @ Devialet - Printable Version +- Devialet Chat (https://devialetchat.com) +-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat) +--- Forum: Devialet News (https://devialetchat.com/Forum-Devialet-News) +--- Thread: New jobs @ Devialet (/Thread-New-jobs-Devialet) Pages:
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RE: New jobs @ Devialet - Hifi_swlon - 02-Dec-2016 (02-Dec-2016, 13:03)GuillaumeB Wrote:(02-Dec-2016, 08:15)markush Wrote: But still sad to see that there is no feedback on the acclaimed online-support forum Even the more cynical among us hoped the infamous "we're going to make things better" statement was somewhat genuine and not just a PR managed smokescreen to protect the Pro launch and upgrades. Sadly, (and even having upgraded), I don't see a hint of change other than poor Seb manning the 'love is in the air pages', which seems to have fallen by the wayside. I don't sense Devialet, its management or financiers genuinely see a real problem. Their sights are clearly locked on world domination, and they may well achieve it. The happiness of Expert and Phantom customers is unlikely to have much affect on that. Nice logo btw! I'd say Merry Christmas, but it's a bit early still.... RE: New jobs @ Devialet - markush - 03-Dec-2016 (02-Dec-2016, 13:03)GuillaumeB Wrote:(02-Dec-2016, 08:15)markush Wrote: But still sad to see that there is no feedback on the acclaimed online-support forum That's the really sad thing. Obviously they no longer could close their eyes and realized there is a need to improve communication and customer support - and finally made this promise. And now, even they do know it's importance, still don't care about their customers. Leaving them alone with their questions, concerns etc. Even in a crucial phase where they should provide a good feeling that many are willing to upgrade to pro versions! So if they even in these situations are careless, I don't want to think about their attitude when things are running in a different direction. Have to say I am deeply disappointed to see how things are evolving. RE: New jobs @ Devialet - IanG-UK - 03-Dec-2016 (02-Dec-2016, 23:00)Hifi_swlon Wrote: Nice logo btw! I'd say Merry Christmas, but it's a bit early still.... It is released early because Guillaume will, over time, extend the nose on the first "speech bubble" character to correlate with Devialet's issue of more Christmassy "offers". |