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Expert Pro Upgrade - What is in the box ? - mchapdel - 14-Dec-2016 Hello everyone it's my first post here. I'm currently the person accountable (Montréal, Québec, Canada) to help our clientele with the upgrade of their Devialet Expert to Expert Pro. So far I have helped 2 customers to get the upgrade and only one has the Expert Pro unit back from France My questions are related to what is in the box when the Expert Pro comes back. New black box ? New remote ? New gloves ? New SD card ? New power cord ? (I heard it's a Audioquest NRG-4 can you confirm ?) Thanks for your answers. Marcel ____________________________________________________________________________________________________________ Devialet Expert D120, Paradigm Signature S8 v2, Aurender N100H Music Server, Teac UD-503 DAC-Streamer, QNAP TS-453 Pro NAS Cables: Audioquest Diamond USB, Audioquest NRG-4 Power, Audioquest Water Analog, Audioquest Rocket 88 Speaker Montréal, Québec, Canada RE: Expert Pro Upgrade - What is in the box ? - BrianT - 14-Dec-2016 (14-Dec-2016, 05:04)mchapdel Wrote: Hello everyone it's my first post here. Marcel Welcome to the forum. I looked after my own upgrade D400>440PRO from Ottawa Canada, I believe it was one of the first units that where upgraded in North America, as it was ordered the same day as North America was announced I received a phone call at 5:30 pm from Eva at Devialet the same day and ordered at that time. The return 440PRO I received back contained. New Black Box Refurbished Remote New White Gloves New SD Cards New Carry Bags New Audioquest Power Cords I believe its NRG-X (not NRG-4) I do not use it, its still packed away in the box in storage. New Crystal RCA digital cable. (disappointed I was hoping for the Audioquest Carbon) Hope this helps. PS. Do not forget to get a B13E from CBSA that way UPS will not hold the unit up asking for more documents. Brian RE: Expert Pro Upgrade - What is in the box ? - Riddo - 14-Dec-2016 No new power cord for me, just a generic kettle lead - maybe special for Australia! Cheers, Graeme |