+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Devialet D-Premier, Expert 120/200/250, Expert 140/220/250 Pro (https://devialetchat.com/Forum-Devialet-D-Premier-Expert-120-200-250-Expert-140-220-250-Pro)
+--- Thread: How to deregister (/Thread-How-to-deregister)
How to deregister - misterpete - 30-Aug-2017
I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
RE: How to deregister - Pim - 31-Aug-2017
(30-Aug-2017, 19:47)misterpete Wrote: I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
Have you tried emailing Devialet?
RE: How to deregister - ogs - 31-Aug-2017
(30-Aug-2017, 19:47)misterpete Wrote: I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
I asked Devialet support about this back in February. I got this answer from them:
1: The warranty is transferable. Just delete the amplifier (serial number) from your online account, so that the new user can register it in his account.
EDIT: they may have changed this in their new web lay out. I have not checked after the change.
RE: How to deregister - misterpete - 31-Aug-2017
Thanks for the advice guys, things must have changed because I can't see a way of deleting a device, there is just the option to add another. I will mail Devialet.
RE: How to deregister - curban - 31-Aug-2017
(31-Aug-2017, 10:48)misterpete Wrote: Thanks for the advice guys, things must have changed because I can't see a way of deleting a device, there is just the option to add another. I will mail Devialet.
I bought a D-Premier. I "took over" the account by changing the name, email and password. Has worked so far.