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+--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold)
+--- Thread: Phantom gold not powering up (/Thread-Phantom-gold-not-powering-up)
Phantom gold not powering up - sandeepm777 - 26-Nov-2017
Thanks Hi,
I have a pair of gold phantoms.
They are generally off when not in use.Today I decided to change the location of the speakers.While playing in the new location one speakers power cord was loose.I plugged it back in securely while it was playing but ever since Have no sound coming out of it.I have tried the reset by 3 presses,deleted the setup,tried to configure it in solo mode but have had no success in getting it to breathe or power up.
Have tried different socket & power cable as well.The other one plays fine dialog works but I’m up in arms with the non functional one.Will try once again in the morning,fingers crossed.
Any thoughts folks?
Thanks in advance.
RE: Phantom gold not powering up - booshtukka - 01-Dec-2017
Sounds like it's broken.
RE: Phantom gold not powering up - Johnnydev - 01-Dec-2017
Try this
https://help.devialet.com/hc/en-us/articles/203403181-How-to-reset-Phantom-and-Dialog-?mobile_site=true
RE: Phantom gold not powering up - libero - 01-Dec-2017
(26-Nov-2017, 20:57)sandeepm777 Wrote: Thanks Hi,Does it shows any sign of life?
I have a pair of gold phantoms.
They are generally off when not in use.Today I decided to change the location of the speakers.While playing in the new location one speakers power cord was loose.I plugged it back in securely while it was playing but ever since Have no sound coming out of it.I have tried the reset by 3 presses,deleted the setup,tried to configure it in solo mode but have had no success in getting it to breathe or power up.
Have tried different socket & power cable as well.The other one plays fine dialog works but I’m up in arms with the non functional one.Will try once again in the morning,fingers crossed.
Any thoughts folks?
Thanks in advance.
RE: Phantom gold not powering up - JohnnySix - 01-Dec-2017
It should ALWAYS breathe and go into droning mode after 3 presses, no matter what state it was in.
So if not doing that... probably not good.
RE: Phantom gold not powering up - libero - 01-Dec-2017
(01-Dec-2017, 12:54)libero Wrote:(26-Nov-2017, 20:57)sandeepm777 Wrote: Thanks Hi,Does it shows any sign of life?
I have a pair of gold phantoms.
They are generally off when not in use.Today I decided to change the location of the speakers.While playing in the new location one speakers power cord was loose.I plugged it back in securely while it was playing but ever since Have no sound coming out of it.I have tried the reset by 3 presses,deleted the setup,tried to configure it in solo mode but have had no success in getting it to breathe or power up.
Have tried different socket & power cable as well.The other one plays fine dialog works but I’m up in arms with the non functional one.Will try once again in the morning,fingers crossed.
Any thoughts folks?
Thanks in advance.
Is it cold on touch?
RE: Phantom gold not powering up - sandeepm777 - 06-Dec-2017
The phantom was dead,luckily was in warranty so I got a replacement.
I dread to think what’s going to happen once warranty is over & it dies again!
RE: Phantom gold not powering up - Dvlt PhD - 25-Dec-2017
A good question will be:
If it brakes, out of warranty: A) Will they not replace it?
If no replacement: B) Will they accept a broken Phantom when applying for the "Diamond my Phantom", and will it be for the same fee as if the Phantom was working?
RE: Phantom gold not powering up - Marcner - 26-Dec-2017
(25-Dec-2017, 01:34)Dvlt PhD Wrote: A good question will be:
If it brakes, out of warranty: A) Will they not replace it?
If no replacement: B) Will they accept a broken Phantom when applying for the "Diamond my Phantom", and will it be for the same fee as if the Phantom was working?
Don't even joke about "Diamond my Phantom". I just "golden" three phantoms, that was enough of a drag on my bank account!
RE: Phantom gold not powering up - Dvlt PhD - 26-Dec-2017
(26-Dec-2017, 02:34)Marcner Wrote:(25-Dec-2017, 01:34)Dvlt PhD Wrote: A good question will be:
If it brakes, out of warranty: A) Will they not replace it?
If no replacement: B) Will they accept a broken Phantom when applying for the "Diamond my Phantom", and will it be for the same fee as if the Phantom was working?
Don't even joke about "Diamond my Phantom". I just "golden" three phantoms, that was enough of a drag on my bank account!
I know, but better to have the option for better, than to be stuck!
