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+--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk)
+--- Thread: Sign in to Devialet Help (/Thread-Sign-in-to-Devialet-Help)
Sign in to Devialet Help - disarmamant - 14-Dec-2017
I would like to post a comment in the Devialet help section of the website. At the bottom of the comments page it states sign in to post a comment.
But I can’t sign in with the same credentials I use for my normal account. Do I need another sign in to post here?
Sent from my iPad using Tapatalk
RE: Sign in to Devialet Help - ogs - 14-Dec-2017
I believe there are three separate logins. The one for the main Devialet site, help(which is Zendesk) and store.devialet.com. Would seem logical to use a common auth service for all three, but I guess that is too difficult...
RE: Sign in to Devialet Help - Pim - 14-Dec-2017
Remember when they made the new site and you had to renew your password? I think the help site is a separate site and needs it done again. I had the same problem and just signed in with my google password. But because of your post here I decided to do something about it. All you need to do is click on the 'get new password ' button. You get an email with a link. Enter your existing password there and you're up and running.
RE: Sign in to Devialet Help - brit - 15-Dec-2017
Um, not too sure about that. I have always been able to log in to all Devialet “services” using the same log in details. Even the “new” web page recognised my existing log in details - maybe just lucky
.David
RE: Sign in to Devialet Help - Pim - 15-Dec-2017
(15-Dec-2017, 14:03)brit Wrote: Um, not too sure about that. I have always been able to log in to all Devialet “services” using the same log in details. Even the “new” web page recognised my existing log in details - maybe just lucky
David
If we're both having different experiences it's not looking good for Disarmament.
RE: Sign in to Devialet Help - brit - 15-Dec-2017
(15-Dec-2017, 14:47)Pim van Vliet Wrote:(15-Dec-2017, 14:03)brit Wrote: Um, not too sure about that. I have always been able to log in to all Devialet “services” using the same log in details. Even the “new” web page recognised my existing log in details - maybe just lucky
David
If we're both having different experiences it's not looking good for Disarmament.
I just put it down to that "Devialet experience"
.
RE: Sign in to Devialet Help - baddog - 16-Dec-2017
I am in the same boat as @brit. It always just worked. Guess that makes me one of the "lucky" ones... That being said, for the life of me, I cannot get them to set my country name to the English language set. Instead, I am locked into "Verenigde State van Amerika". Clearly a first world problem.
Anyway, the holidays are fast approaching.