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Returning for upgrade - kompressor - 10-Jan-2018

Hi just packing my 220 to go in for upgrade and was told to not send the power cable and so card, am wondering if I need to return the cable cover with the unit, it doesn’t serve a purpose other than for cosmetic reasons. Any one sent there’s with or without?


RE: Returning for upgrade - Drifter - 10-Jan-2018

(10-Jan-2018, 18:53)kompressor Wrote: Hi just packing my 220 to go in for upgrade and was told to not send the power cable and so card, am wondering if I need to return the cable cover with the unit, it doesn’t serve a purpose other than for cosmetic reasons. Any one sent there’s with or without?

I sent mine with the cover. It comes back with a WiFi aerial sticking out the back. The cover is needed to protect the aerial. My recommendation would be to send it with the cover.


RE: Returning for upgrade - kompressor - 10-Jan-2018

(10-Jan-2018, 20:04)Drifter Wrote:
(10-Jan-2018, 18:53)kompressor Wrote: Hi just packing my 220 to go in for upgrade and was told to not send the power cable and so card, am wondering if I need to return the cable cover with the unit, it doesn’t serve a purpose other than for cosmetic reasons. Any one sent there’s with or without?

I sent mine with the cover. It comes back with a WiFi aerial sticking out the back. The cover is needed to protect the aerial. My recommendation would be to send it with the cover.

Cheers, i’ll send it too then.


RE: Returning for upgrade - BoyScout - 10-Jan-2018

(10-Jan-2018, 20:43)kompressor Wrote:
(10-Jan-2018, 20:04)Drifter Wrote:
(10-Jan-2018, 18:53)kompressor Wrote: Hi just packing my 220 to go in for upgrade and was told to not send the power cable and so card, am wondering if I need to return the cable cover with the unit, it doesn’t serve a purpose other than for cosmetic reasons. Any one sent there’s with or without?

I sent mine with the cover. It comes back with a WiFi aerial sticking out the back. The cover is needed to protect the aerial. My recommendation would be to send it with the cover.

Cheers, i’ll send it too then.

I send mine with everything. Returned a week later with the same plus... the upgrade. No complications at all.


RE: Returning for upgrade - Axel - 11-Jan-2018

@kompressor
I would definitely send the cover. When I sent my amps to Paris for the Pro conversion, although I sent the covers, on return I noticed that the cover and body on the amps didn’t line up properly. The cover was about 1.5mm higher than the body of the amp. It looked and felt horrible. After many emails back and forth, Devialet changed the whole amplifier.


RE: Returning for upgrade - kompressor - 11-Jan-2018

That's good to know, I've pack the cover with the amp and sent, collected this morning.