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+--- Thread: USB output to laptop not working(?) (/Thread-USB-output-to-laptop-not-working)
RE: USB output to laptop not working(?) - barneyd51 - 22-Sep-2020
So, my amp is currently with Devialet. They reproduced my problem and claim "first time we have seen this" and will replace a board inside it...
RE: USB output to laptop not working(?) - barneyd51 - 02-Oct-2020
Got my amp back - they replaced a board inside and now it works wonderfully!
RE: USB output to laptop not working(?) - thumb5 - 02-Oct-2020
Good result, and well done Devialet for doing the right thing.
RE: USB output to laptop not working(?) - JonathanAltd - 03-Oct-2020
(02-Oct-2020, 14:33)barneyd51 Wrote: Got my amp back - they replaced a board inside and now it works wonderfully!
Thanks for the feedback, I will try this, but I'm nervous about sending it away
RE: USB output to laptop not working(?) - barneyd51 - 14-Oct-2020
(03-Oct-2020, 02:12)JonathanAltd Wrote:(02-Oct-2020, 14:33)barneyd51 Wrote: Got my amp back - they replaced a board inside and now it works wonderfully!
Thanks for the feedback, I will try this, but I'm nervous about sending it away
Contact their customer support and see what they say. I live in France, so not a big deal to send it to them (I sent it double boxed by DHL). They covered the repair and shipping, even though it was out of warranty. Very good service