Devialet Chat
Classic Phantom (May 2018) BT is a mess - Printable Version

+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk)
+--- Thread: Classic Phantom (May 2018) BT is a mess (/Thread-Classic-Phantom-May-2018-BT-is-a-mess)



Classic Phantom (May 2018) BT is a mess - mregge - 19-Oct-2019

Hello all! I have a Classic Phantom, bought in May of 2018. The BT software is driving me crazy. It won't connect automatically to my iPhone or iPad, I have to connect it manually, every time. It connects at first, then it disconnects and it takes 2-3 tries to get it to connect after that. Can't find the proper help on the Devialet website. How do I fix this?


RE: Classic Phantom (May 2018) BT is a mess - Jean-Marie - 19-Oct-2019

Is it on the latest software release?


RE: Classic Phantom (May 2018) BT is a mess - mregge - 21-Oct-2019

(19-Oct-2019, 15:23)Jean-Marie Wrote: Is it on the latest software release?
Hello Jean-Marie,

I'd be glad to answer your question if you would tell me how to find out. Thanky you in advance.


RE: Classic Phantom (May 2018) BT is a mess - Jean-Marie - 24-Oct-2019

(21-Oct-2019, 16:04)mregge Wrote:
(19-Oct-2019, 15:23)Jean-Marie Wrote: Is it on the latest software release?
Hello Jean-Marie,

I'd be glad to answer your question if you would tell me how to find out. Thanky you in advance.
Connect to your phantom with the Spark application from Devialet, and see the upgrade menu / screen from options


RE: Classic Phantom (May 2018) BT is a mess - pan - 03-Nov-2019

I think you need to use app to find out the version of software
I had connection issues too until I updated the software