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+--- Thread: Inconsistent intermittent dropout using Expert Remote (/Thread-Inconsistent-intermittent-dropout-using-Expert-Remote)
Inconsistent intermittent dropout using Expert Remote - audio_engr - 27-Apr-2020
Next to my listening chair, I have my iPad (used as a Roon Remote) over WiFi and my Expert Remote. Seldomly and once in a while, when I either increase or decrease the listening level using the Volume knob of the Expert remote, I hear a fraction-of-a-second dropout.
- Could the Expert Remote connected over Bluetooth be interfering with the WiFi signals of the iPad ?
- At present, in the configurator, for the "remote count", its at 1. Can I change it to say "2" or "3" or "4" ? Will this help ?
Will appreciate to hear your thoughts on this ...
Inconsistent intermittent dropout using Expert Remote - salk61 - 27-Apr-2020
Yes, I would be interested to know to. I have experienced the same issue
Sent from my iPhone using Tapatalk
RE: Inconsistent intermittent dropout using Expert Remote - K4680 - 27-Apr-2020
Hi,
Bluetooth and WLAN 802.11b and 802.11g use the same radio frequencies around 2.4 GHz. That's why both systems get in each other's way. Depending on the application and situation, the data transfer rate of a WLAN drops by up to 20 percent when Bluetooth transmits larger amounts of data. Therefore, do not use both systems at the same time, but choose one.
If you absolutely want to use both radio network technologies, WLAN 802.11ac is the way out. This radio technology uses frequencies around 5 GHz and thus avoids Bluetooth.
RE: Inconsistent intermittent dropout using Expert Remote - audio_engr - 28-Apr-2020
(27-Apr-2020, 17:18)K4680 Wrote: Hi,
Bluetooth and WLAN 802.11b and 802.11g use the same radio frequencies around 2.4 GHz. That's why both systems get in each other's way. Depending on the application and situation, the data transfer rate of a WLAN drops by up to 20 percent when Bluetooth transmits larger amounts of data. Therefore, do not use both systems at the same time, but choose one.
If you absolutely want to use both radio network technologies, WLAN 802.11ac is the way out. This radio technology uses frequencies around 5 GHz and thus avoids Bluetooth.
Thank for the info.
My iPad's WiFi is only on 802.11ac, 5GHz. Yet am getting intermittent dropout once in a while.
RE: Inconsistent intermittent dropout using Expert Remote - K4680 - 28-Apr-2020
Hi audio_engr, another idea! If you have a DECT phone or DECT station nearby, they can also be extremely disturbing in the 2.4GHz range.
The 2.4 GHz band is literally overrun. While transmitting, Bluetooth devices and cordless telephones, which work according to the DECT standard, send in it. But poorly heard microwave ovens, owners of radio modules such as work for cordless tasks or even remote-controlled model cars often belong to these frequencies.
RE: Inconsistent intermittent dropout using Expert Remote - Antoine - 28-Apr-2020
Just as an FYI, the Devialet remote uses the Zigbee protocol so not WiFi or Bluetooth.
It does also operate in the 2.4GHz band so it could indeed be some kind of interference.
RE: Inconsistent intermittent dropout using Expert Remote - Pim - 28-Apr-2020
Something to keep in mind is that neither the remote control nor the iPad actually sends music data to the Expert. That's the job of the Nucleus. So even if they were to interfere with each other, there shouldn't be an interruption of the music. It's worth having a play with the remote right on top of the iPad and a meter or so away to see what happens. Maybe the iPad corrupts the remote's signal and it confuses the Expert. Who knows.
As far as the configurator goes, the 1,2 or 3 is the amount of actual Expert remotes you can connect. The iPad isn't one of them so that's not going to fix the issue.