+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk)
+--- Thread: Phantom gold cannot connect (/Thread-Phantom-gold-cannot-connect)
Phantom gold cannot connect - GunnarBergen - 01-Dec-2020
Hi
I have to phantom gold speakers, and lately I manage to play from only one of them.
The problem started after I got a new phone, after my last phone broke. I installed Spark on the New phone.
When i reset the non-playing phantom speaker, there is a visible reaction, but now sound is starting after reset. However, when i cancel the setup in Spark, and configure again, I manage to have the "standard sound" from both speakers during the setup. But as i progress in the setup, the sound disappears in the one speaker in the last step. Before I can start playing Music, I hear the sound disappears on the one speaker.
I have disconnected the Power plug from both speakers several times, reseted the speakers a couple of times, after resetting the dialog, after disabeling Power from the dialog. I have turned of all Power, and restarted the wifi.
The problem persists.
Any suggestions?
Gunnar
RE: Phantom gold cannot connect - Snoopy8 - 02-Dec-2020
Welcome to the forum...
Please have a look whether these Phantom reset procedures can help
https://devialetchat.com/Thread-Premier-Gold-NOT-WORKING-Happy-ending
https://devialetchat.com/Thread-Dialog-dies-frequently-Update-to-DOS2
If they do not work, suggest contacting Devialet support.
RE: Phantom gold cannot connect - GunnarBergen - 02-Dec-2020
(02-Dec-2020, 09:50)Snoopy8 Wrote: Welcome to the forum...
Please have a look whether these Phantom reset procedures can help
https://devialetchat.com/Thread-Premier-Gold-NOT-WORKING-Happy-ending
https://devialetchat.com/Thread-Dialog-dies-frequently-Update-to-DOS2
If they do not work, suggest contacting Devialet support.
Thank you very muchy, hope for the best
