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+--- Thread: Devialet Phanton Noise (/Thread-Devialet-Phanton-Noise)
Devialet Phanton Noise - CelsoTorresFilho - 13-Oct-2021
My silver phanton silver began to fail to reproduce sound and starts emitting a noise. The situation got worse and now it hardly plays sound, regardless of the connection mode (wifi, bluetooth or optical). Does anyone imagine what it can be? https://youtube.com/shorts/yGkNRww0Bk4?feature=share
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RE: Devialet Phanton Noise - Snoopy8 - 13-Oct-2021
Welcome to the forum.
How old is the Phantom? Have you gone through this to reset Phantom?
https://help.devialet.com/hc/en-us/articles/203403181-How-to-reset-my-Phantom-system-Phantom-I-Premier-or-Phantom-II-Reactor-
If this does not work, best to contact Devialet Support.
Devialet Phanton Noise - CelsoTorresFilho - 13-Oct-2021
(13-Oct-2021, 10:25)Snoopy8 Wrote: Welcome to the forum.
How old is the Phantom? Have you gone through this to reset Phantom?
https://help.devialet.com/hc/en-us/articles/203403181-How-to-reset-my-Phantom-system-Phantom-I-Premier-or-Phantom-II-Reactor-
If this does not work, best to contact Devialet Support.
I already reset it, but it didn't work. Phanton is from june 2019. Just over 2 years.
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RE: Devialet Phanton Noise - ragwo - 13-Oct-2021
@CelsoTorresFilho
Sorry for your trouble. Could be the electronics failing. Have you contacted Devialet Support?
Devialet Phanton Noise - CelsoTorresFilho - 14-Oct-2021
(13-Oct-2021, 19:20)ragwo Wrote: @CelsoTorresFilho
Sorry for your trouble. Could be the electronics failing. Have you contacted Devialet Support?
Thanks.
Yes. I sent two videos and I'm waiting for their feedback.
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