+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold)
+--- Thread: Phantom Gold, startup sound but no music (/Thread-Phantom-Gold-startup-sound-but-no-music)
Phantom Gold, startup sound but no music - Mohmm - 18-Oct-2021
I hope I haven't bricked one of my two Golds. Yesterday I may have pressed the button too long because I was not sure how to make it stand by respectively turn off.
Today it didn't play music from Roon although I made the reset steps twice: unplug, replug, 5 short presses on the button.
The Gold made the correct start-whizzing sound, but didn't play music. My second Gold in the stereopair plays without problem.
It also does not show up in the app.
Can it be that I inadvertedly brought it into the "update" state by my too long pressing the button? Or damaged the firmware?
RE: Phantom Gold, startup sound but no music - st33f - 18-Oct-2021
(18-Oct-2021, 16:38)Mohmm Wrote: I hope I haven't bricked one of my two Golds. Yesterday I may have pressed the button too long because I was not sure how to make it stand by respectively turn off.
Today it didn't play music from Roon although I made the reset steps twice: unplug, replug, 5 short presses on the button.
The Gold made the correct start-whizzing sound, but didn't play music. My second Gold in the stereopair plays without problem.
It also does not show up in the app.
Can it be that I inadvertedly brought it into the "update" state by my too long pressing the button? Or damaged the firmware?
I had the same problem - I had to go from the scratch as if I had just bought a stereo pair, simple unplug plug didn't work, had to reset both and create stereo, etc.
RE: Phantom Gold, startup sound but no music - ragwo - 18-Oct-2021
@Mohmm I don't think you have bricked your speaker.
Here's the link to the reset procedure. It's different to the one you performed.
https://help.devialet.com/hc/en-us/articles/203403181-How-to-reset-my-Phantom-system-Phantom-I-Premier-or-Phantom-II-Reactor-
You'll have to add the speaker to your system in the Devialet app after the reset.
RE: Phantom Gold, startup sound but no music - Mohmm - 19-Oct-2021
(18-Oct-2021, 18:09)ragwo Wrote: @Mohmm I don't think you have bricked your speaker.Thanks, st33f and ragwo. That did the trick.
Here's the link to the reset procedure. It's different to the one you performed.
https://help.devialet.com/hc/en-us/articles/203403181-How-to-reset-my-Phantom-system-Phantom-I-Premier-or-Phantom-II-Reactor-
You'll have to add the speaker to your system in the Devialet app after the reset.
Wonderful to have a stereo pair again.
RE: Phantom Gold, startup sound but no music - ragwo - 19-Oct-2021
@Mohmm
Glad it worked out for you! A silent Phantom is kind of useless, it's way too big for a paperweight.
RE: Phantom Gold, startup sound but no music - Mohmm - 19-Oct-2021
(19-Oct-2021, 12:17)ragwo Wrote: @Mohmm
Glad it worked out for you! A silent Phantom is kind of useless, it's way too big for a paperweight.
True, I briefly considered the paperweight function, but the heavy thing dropped and ....
No, it didn't drop
