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Cloudy menu screen

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Cloudy menu screen
Dan Offline
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#1
18-Feb-2021, 01:11
One of my 250 Pro CI menu screens has become cloudy from certain angles. Is this fixable? Covered under warranty?
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
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Pim Offline
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#2
18-Feb-2021, 04:22
Someone else had this a while ago. Try doing search.
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daniel.avasilichioaei Offline
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#3
18-Feb-2021, 06:01
Take a look here: https://devialetchat.com/Thread-Fogged-up-D220-screen
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audio_engr Offline
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#4
18-Feb-2021, 08:02
(18-Feb-2021, 01:11)Dan Wrote: One of my 250 Pro CI menu screens has become cloudy from certain angles. Is this fixable? Covered under warranty?

I had this issue a few months back. Get in touch with Devialet Support & they'll ship it to France for repairs. Its Covid time so expect to be without an amp for 1 month or more.
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Devialet 440-Pro CI >  AQ Wel Sig  RCA-XLR | 6 x Orea Bronze, 2 x Synergistic Research Atmosphere PC | B&W 802 D3 {Bi-wired}  >  AQ WEL Signature (Biwire)
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Dan Offline
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#5
18-Feb-2021, 16:41
Thanks - I did reach out to them and they just got back to me and confirmed what you have said.

Thanks,

Dan
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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audio_engr Offline
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#6
18-Feb-2021, 17:40
(18-Feb-2021, 16:41)Dan Wrote: Thanks - I did reach out to them and they just got back to me and confirmed what you have said.

Thanks,

Dan

And here's what to expect once your amp is back. They'll replace the entire OLED display unit on the motherboard so the amp with the "new one" will be much brighter than the other one. Since your two 250s have slightly different chassis colours, its still ok. But on my 220s thats actually a 440, it looks odd but do we have a choice ?   Blush
Roon Nucleus w/ Hypsos PSU & AQ Tornado + Roon RAAT  >  AQ Diamond ETH > etherREGEN using SFP + Hypsos PSU | CEC TL-5 CD Transport + AQ Z3 + 3 x Orea Indigo > AQ Diamond AES/EBU 
Devialet 440-Pro CI >  AQ Wel Sig  RCA-XLR | 6 x Orea Bronze, 2 x Synergistic Research Atmosphere PC | B&W 802 D3 {Bi-wired}  >  AQ WEL Signature (Biwire)
REL G1-Mk2 pair | PS Audio PP 12 + AQ NRG-1000 | Puritan GroundMaster + RouteMaster | SAM DISABLED - DPM OFF - Northern Virginia - US
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Dan Offline
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#7
18-Feb-2021, 21:25
Good to know - I’ve been ok with it but if I sell them the new owner will have to decide I guess.

Thanks,
Dan
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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Dan Offline
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#8
19-Feb-2021, 15:38
Anyone know if Devialet pay for the shipping to return the amp for work under warranty? I had an issue 3 years ago and as I recall they paid for and sent me labels/custom's papers etc.
Nucklehead AMD Server  -   Devialet 1000Pro  -  Magico S3 Speakers
New England
USA
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