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Devialet upgrading (bad) policy
#1
Hi I'm new here.
I'm  a devialet 400 owner.
I'm writing now because I'm not happy with the way Devialet is managing the upgrade to the new Pro models.
First of all the upgrade is way too expensive, 5990€ for a 400 to become a 440.
It's about 50% of the original price.
They come out with a new model every two years.
They think people are going to pay so much every two years?
I spoke with them about this,they told me upgrading is no way a necessity and that my machine will have new firmware for years to come.
Yes, ok.
But I was waiting for the unpn/dlna feature, and unfortunately this is one of the option you need to upgrade to have.
What I should I do with firmware that add or give nothing new unless bugs fixing?Bugs that should' be in the software in the first place.
I live in Italy and I have seen that the most important authorized dealer is selling the older machines (120,200,400,800) at a discount price of 30% and advertising the upgrade to the pro models       3490 € for the 120 to 130 pro
                 2550 € for the 200 to 220 pro
                 3995 € for the 400 to 440 pro
                 3995 € for the 800 to 1000 pro
This is really unfair.Who purchased the machine before at full price is going to pay more to get the upgrade.Absurd.
Hi-end doesn't work like this.Consumer brands behave like this.
I know others owners in the area I live that are very disappointed and some of them are reselling back their machines.
Check out the second hand market ,where devialet was missing,is now full of offers.
I wanted to share my complains here with others owners.
Still devialet is a great machine to listen music, this I want to make it clear.
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Messages In This Thread
Devialet upgrading (bad) policy - by cesri - 09-Aug-2016, 17:27
Devialet upgrading (bad) policy - by NickB - 09-Aug-2016, 21:14
RE: Devialet upgrading (bad) policy - by PhilP - 10-Aug-2016, 19:30
RE: Devialet upgrading (bad) policy - by cesri - 11-Aug-2016, 11:38
RE: Devialet upgrading (bad) policy - by brit - 11-Aug-2016, 09:01
RE: Devialet upgrading (bad) policy - by cesri - 11-Aug-2016, 11:52
RE: Devialet upgrading (bad) policy - by NickB - 11-Aug-2016, 19:40
Devialet upgrading (bad) policy - by NickB - 11-Aug-2016, 21:11
RE: Devialet upgrading (bad) policy - by oelli - 12-Aug-2016, 14:40
Devialet upgrading (bad) policy - by NickB - 12-Aug-2016, 08:07
RE: Devialet upgrading (bad) policy - by style - 31-Aug-2016, 18:37
RE: Devialet upgrading (bad) policy - by style - 31-Aug-2016, 23:06
RE: Devialet upgrading (bad) policy - by NickB - 01-Sep-2016, 09:08
RE: Devialet upgrading (bad) policy - by Pim - 02-Sep-2016, 12:14
RE: Devialet upgrading (bad) policy - by Pim - 02-Sep-2016, 12:37

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