Shocking Customer Service

[awkaplan]

Be careful most likely it can polish out the fine scratches but it removes the color as well.

The only way to address this issue is to apply coating/sealant on the surface to stop oxidization.

The more you clean up, wipe your Devialet, the more scratches it will get. If you have to clean it, make sure you wipe it in one direction.

Never wipe vertically and horizontally. I suggest only wipe vertically as in this way the fine scratches are less visible.

Devialet really should address this issue. its a defect if the surface oxidized that quick. I think every 2 week you will see heaps of little white dots generated by oxidation.

@PeppaPig, just out of interest; do you live near the beach? Salty air can do a lot of damage to surfaces. Even glass.

Hi, I am not living close to beach, at least 20KM away from the beach

And I am hardly open the window, air is pretty dry here. My OdA is very hard to maintain. Like your OdA before the new process done, it generates many white dots every few weeks and its extremely hard to remove them. I am talking to Devialet and seeking a solution.

Will be interesting to see how this unfolds along with my yellowing power button on my 140!  I've received many assurances from Devialet that cosmetic issues are taken seriously.