17-May-2017, 13:36
(17-May-2017, 12:30)Confused Wrote: I think you can sometimes learn more about a company when things are not going so well, rather than when they are going fully to plan.
Anyway, I sent the Aqvox switch back last week and yesterday I received a full refund, which included the original cost of postage from Germany to the UK. OK, I had to pay the postage for return, but all things considered I think this is excellent service.
So if anyone else is considering the Aqvox switch and is not sure due to my rather negative posts versus some other very positive posts, I can at least confirm that the refund policy is fair, so nothing to worry about in that regard.
That's good to hear.
Guillaume
Industry disclosure: UK distributor for Shunyata Research
220 PRO, totaldac d1 server with additional external power supply, totaldac d1-seven, Echole PSU for Totaldac, Wilson Audio Sasha 2, Shunyata Research cables, Shunyata Hydra Alpha A10 + DPC-6 v3, Various Entreq ground boxes and cables, Entreq Athena level 3 rack, 2 X SOtM sNH-10G with sCLK-EX + 10MHz Master Clock input + sPS-500 PSU, i5 sonicTransporter w/ 1TB SSD
UK