Devialet Customer Service is the BEST

[Alve]

In so far, the customer service was quite good for me. Yes, it was not immediate, first call from a rep I got three weeks after opening a ticket, and then calls were like in a week time but the final solution is there, my amp is in France for repair, and the communication with the rep is much better now. I had more immediate response from T+A, but the final solution was very long and complicated. I had to pick up a board in Germany and make local repairs.. so in this perspective, I’m a happy customer of Devialet.