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Remote App does not work
#1
Hi guys, for a long time the remote app on ipad does not work. I reinstalled it couple of times but not succesfull. Any idea how can get this work again?


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#2
(19-Jun-2015, 15:53)archer75 Wrote: Hi guys, for a long time the remote app on ipad does not work. I reinstalled it couple of times but not succesfull. Any idea how can get this work again?


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Is "App Remote Control" enabled in your configuration file?  Might have got turned off by accident.

You can find it in the remote setting in the online configurator.
Roon->HQPlayer->McIntosh C47->McIntosh MC301s>Transparent Super->Wilson Audio Sabrinas w/ Shunyata Denali, Rega RP8, Rega Apheta 2


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#3
Yes, it is enabled but still does not work.


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#4
Is your iPad connected to the same subnet as your Devialet? You might want to try using a network scanner/discovery program such as Fing to see whether the pad can "see" the amp.
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK
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#5
(19-Jun-2015, 19:47)thumb5 Wrote: Is your iPad connected to the same subnet as your Devialet? You might want to try using a network scanner/discovery program such as Fing to see whether the pad can "see" the amp.

Same subnet, but you are right, i can not see Devialet is listed at Fing unless under a different name. That might be the issue.


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#6
In case it helps: the Ethernet MAC on my 400 is registered as ICP Electronics, and the Wi-Fi as Redpine Signals.
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK
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#7
(19-Jun-2015, 20:35)thumb5 Wrote: In case it helps: the Ethernet MAC on my 400 is registered as ICP Electronics, and the Wi-Fi as Redpine Signals.

It does indeed. I hv both listed at Fing but they are inactive. I have to find a way to wake them up apparently request from Fing did not work.


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#8
It's not something funny to do with DPM, is it? I am vague because I haven't run 8.x firmware but I recall someone else had problems with discovery when DPM was enabled, which I think it might be by default.

ETA: but that wouldn't be consistent with not working "for a long time..."
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK
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#9
My iPhone works but my iPad doesn't. Perhaps it is the Verizon of iOS that we are using. 8.3
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#10
Perhaps make sure the other device (iPhone) is not running the remote app in the background, it could be blocking connection from the iPad.
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