24-Oct-2016, 16:00
I had expected an e-mail reply to a ticket number following a query, but in fact you have to go to the Devialet Help Centre and create a password log-in.
This allows you to read the correspondence from the tab "My Activities", and this is where I found a reply to the initial request/ticket.
This allows you to read the correspondence from the tab "My Activities", and this is where I found a reply to the initial request/ticket.